Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Park Place Motor Cars
Rochester, MN
3,479 Reviews
Park Place Motor Cars is the only place in Southeastern Minnesota that offers all varieties of Audi, Volkswagen, and BMW. With a large selection of new and used vehicles for you to choose from, Park Place Motor Cars incorporates excellent customer service and affordable repair options all in one convenient location. Our experienced sales team and brand Service Advisors have years of experience and want to help you find the best value for your needs. At Park Place Motor Cars, you will get the best value and expertise available.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,479 reviews
October 18, 2018
Outstanding Service Every Single Time! If you are lucky enough to purchase a vehicle from these guys, I’m telling you they will treat you like Park Place Family!! They go out of their way If you are lucky enough to purchase a vehicle from these guys, I’m telling you they will treat you like Park Place Family!! They go out of their way to make sure you are happy and completely content; whether it’s questions about your new car and how it works or giving exceptional service when it’s time for your oil change!! LOVE LOVE LOVE my Park Place People!! More
by TTgirl
Verified Customer
October 17, 2018
Among the best experiences I've had with a dealership Everyone I met was attentive, understanding, hospitable and patient. I really feel that they all did everything they could to make the whole experienc Everyone I met was attentive, understanding, hospitable and patient. I really feel that they all did everything they could to make the whole experience as smooth and enjoyable as possible. Elliott's low-pressure demeanor was refreshing and greatly appreciated. I would definitely want to work with him again. More
by drBdr
October 17, 2018
Overcharged for a key programming $90 in labor to program a new VW key, plus the cost of the key of $180 that the dealership charged, and the real kicker is they had a $10 mandatory ch $90 in labor to program a new VW key, plus the cost of the key of $180 that the dealership charged, and the real kicker is they had a $10 mandatory charge for shop supplies!! For labor for programming a key? What shop supplies were used up or thrown away? The cashier couldn't answer that one. More
by 09EOS
Employees Worked With
Jeff Bradshaw
October 17, 2018
Oil change (Jeff Bradshaw) There was a problem with another car that was using the service bay for my GTI so my car was not able to be serviced on time. The service manager exp There was a problem with another car that was using the service bay for my GTI so my car was not able to be serviced on time. The service manager explained what had happened and expressed how sorry he was for the unexpected delay. When my oil change was complete he came to the waiting room and again expressed how sorry he was for the delay and explained what they did on the service to my GTI. He said because of the delay Luther would not be charging me for the service. I was surprised and also very please with how this situation was handled. I really thought that was a nice gesture and great customer service. More
by Charlie
Employees Worked With
Jeff Bradshaw
October 17, 2018
Great service I have a good experience in this service. People are very nice and the price is reasonable. I will come back again for the future services I have a good experience in this service. People are very nice and the price is reasonable. I will come back again for the future services More
by YLIU4343
Employees Worked With
Kevin Pose
October 17, 2018
Best Audi Service Easy to make Appointment. Kept me updated with progress of my car’s service. Gave me a ride home and back to service dept. without waiting long. Easy to make Appointment. Kept me updated with progress of my car’s service. Gave me a ride home and back to service dept. without waiting long. More
by SUZE5678
October 16, 2018
Very good They were very flexible and helpful, I had a leaky tire and an scheduled oil change later in the week. I asked if I could get the tire taken care of & They were very flexible and helpful, I had a leaky tire and an scheduled oil change later in the week. I asked if I could get the tire taken care of & the oil change at the same time & was told “sure”. More
by BYRON.ELLINGSON
Employees Worked With
Kevin Pose
October 16, 2018
Everything went great I wouldn't change anything, the service on my vehicle and the customer service was what I expected. Keep up the good work and I will be back. I wouldn't change anything, the service on my vehicle and the customer service was what I expected. Keep up the good work and I will be back. More
by Adam Sanders
Employees Worked With
Mac Miller
October 16, 2018
Awesome team, awesome service! The only place I’ll take my car for maintenance! They are the best car dealership in Rochester, MN, hands down! Thanks so much for everything. The only place I’ll take my car for maintenance! They are the best car dealership in Rochester, MN, hands down! Thanks so much for everything. More
by CB
Employees Worked With
Kevin Pose
October 16, 2018
Great Great service as always. The work was completed in close to the amount of time estimated. Car was clean when returned to me. Good job. Great service as always. The work was completed in close to the amount of time estimated. Car was clean when returned to me. Good job. More
by MIMIER0
Employees Worked With
Mac Miller
