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Luther Park Place Motor Cars

Rochester, MN

4.7
3,480 Reviews
Park Place Motor Cars is the only place in Southeastern Minnesota that offers all varieties of Audi, Volkswagen, and BMW. With a large selection of new and used vehicles for you to choose from, Park Place Motor Cars incorporates excellent customer service and affordable repair options all in one convenient location. Our experienced sales team and brand Service Advisors have years of experience and want to help you find the best value for your needs. At Park Place Motor Cars, you will get the best value and expertise available.
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2828 US-52

Rochester, MN

55901

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Showing 3,480 reviews

November 09, 2018

Excellent experience Almin Alisa was our salesperson. He made sure we received the best price on our vehicles and trade-in. We leased two Jeters from him and love our ne More

by josaia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Manthei
Nov 13, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that your experience was excellent. Hearing that Almin and Lisa were able to make sure that everything went smoothly and timely is fantastic. Our main priority is to have our customers feel and be treated as we would want someone to treat us, or our family. We are happy to hear that you love your new Jettas. If you should have any questions or concerns, please feel free to stop in or give us a call and we will be more than happy to assist you. Again, thank you for choosing Luther Park Place Motor Cars.

November 09, 2018

2018 VW Tiguan - No Pressure Informative Sales Experience We visited Luther Park Place Motors to test drive and look over the 2018 Volkswagen Tiguan. Our salesperson, Elliott Norwood, was very helpful and we More

by Billmein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Taylor, Mac Miller, Ashwin Kushwaha, Elliott Norwood, Lisa Manthei
November 09, 2018

Great Experience! Great experience with both James & Tim during the entire process of early lease turn-in and new lease purchase. Always very thorough in reviewing the More

by aao712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Taylor, Tim Tuinstra
November 09, 2018

New Kia Alain was great to work with! When I told him I really liked the car I was considering, but wanted some things done prior to finalizing a sale, Alain More

by CATHRYNKUEHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Service Great experience with Josh. I got new tires and he walked me thru the process quite nicely! I had prepaid for some scheduled service too. Great experi More

by BILL@NIETZTAX.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Scheduled maintenance Timely appointment, courteous reception and check out, full explanation of services requested and to be performed. Quick and accurate explanation of w More

by nolyrst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Very efficient. As usual service is excellent. I enjoy my waiting time. And, always good to know my car is getting a thorough checkup. I would recommend the servic More

by MARIANSTEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bradshaw
November 07, 2018

Safety Recall Service Courtesy van available to drive me to work and pick up. Service consultant called when car was ready. Changed my clock in my car to the correct time. More

by CROSSIGNOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob the shuttle driver
November 07, 2018

The service is great for recall repairs The service is great for recall items but when you want to charge $300 for two diagnostic readings on why the check engine light is on and the air bag More

by Vinman 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mac Miller
Nov 09, 2018 -

Luther Park Place Motor Cars responded

Thank you for your review. We are sorry to hear that you were unhappy about your last visit. All warranty work requires us to return the parts to the manufacturer as well as provide paperwork to them which is subject to audit by them at any time. As far as your concern about the Diagnostic readings being $300 for the 2, each diagnostic reading does take approximately 1 to 1.5 hours to complete. These are very detailed readings to help our technicians with repairs. Again, we do apologize that you were not happy with your last visit.

November 07, 2018

Efficient,Professional,Friendly,Service I have been so impressed with my service at Park Place Motors. Kevin Pose is a gem, ready to help out with any questions,service appointments,tire More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy van drivers Mel and Dan. Both so friendly!, Kevin Pose
Nov 13, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate your review. At Park Place we strive to have our customers feel happy, comfortable and confident with their vehicles, it does seem that both Kevin and Joshua were able to do that for you. Hearing that your experience was efficient, professional and friendly is great! We look forward to seeing you at your next visit. Again, thank you for choosing Luther Park Place Motor Cars.

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