Luther Park Place Motor Cars

Overall good purchase with good value and nice salesperson Almin. Initial communication and scheduling test drive was great. But extremely frustrating that car could not be purchased on initial v salesperson Almin. Initial communication and scheduling test drive was great. But extremely frustrating that car could not be purchased on initial visit despite being offered for sale as mechanic hadn’t “signed off” requiring another visit from out of state to complete the purchase (but which still had to happen within the week so it don’t go into the next month, for some reason, requiring me to take time off work). Was also told the engine bay would be detailed (one of the reasons we had to wait another 3 days) which it wasn’t in the end. Then despite mounting my transferred plates on the car they incorrectly applied for and charged for new plates which I now have to try to get cancelled and refunded, and was charged (subsequently refunded) a lien fee despite there being no lien. Probably minor issues to most but time is valuable and what could have been an absolutely stellar purchase (needed a car in a hurry over a holiday and discovered online and viewed and attempted to purchase the next day), now has become a hassle and problem; it took 2 trips to the dealership, and now have to deal unnecessarily with the DMV to try to get refunds due to their mistake. Until I discovered this on finally receiving the title I have been driving the car with plates unknowingly still registered to my old vehicle which could have caused trouble with law enforcement. It’s a pity a dealership that does this multiple times a day can’t get something simple right even despite questioning the finance manger Tony during the final checkout process (aka hard sell for extras - and which took forever), and is disrespectful to their customers. Hopefully they pay better attention to detail in other areas. More

Sergei treated us with extreme care. The whole process was amazing. I could tell that park place is focused on offering good and honest service. I never felt like I was being taken advan The whole process was amazing. I could tell that park place is focused on offering good and honest service. I never felt like I was being taken advantage of or felt like they were trying to simply make money off of me. I have referred many friends and family to Sergei specifically. Sergei knows what he is doing with sales and has a bright future ahead of himself in it. I plan on coming back here in the future if I need another car again. The whole time they did the best to accommodate us and our circumstances. Not once did I feel uncomfortable with the process and everyone was extremely caring. I will never go to another dealership if they have what I’m looking for. I will recommend Park Place and Sergei to every single person I know looking for a vehicle. Next time you need to buy a car, please look into Sergei at Park Place, you won’t regret it! More

Sergi is ver responsive and worked Mitch me to choose the right car for me. I had great experience right car for me. I had great experience More

It was a great experience. Bram helped me get exactly what I wanted. I'll definitely be contacting him the next time I buy a vehicle. Bram helped me get exactly what I wanted. I'll definitely be contacting him the next time I buy a vehicle. More

Excellent dealership! Sergei helped me buy a car located in Minnesota and I am located in Georgia. He’s very kind and professional. Highly recommend. Sergei helped me buy a car located in Minnesota and I am located in Georgia. He’s very kind and professional. Highly recommend. More

This was the best car buying experience we have ever had. The dealership went above and beyond to make us happy and comfortable with our experience. Kate is amazing and very easy to work with. We will defini The dealership went above and beyond to make us happy and comfortable with our experience. Kate is amazing and very easy to work with. We will definitely be coming back when we buy our next Audi. More

Was in dealership the other day for a service appointment. Tried to briefly talk to the finance gentleman about a question I had concerning my recent purchase. He gave me that look like I was bot appointment. Tried to briefly talk to the finance gentleman about a question I had concerning my recent purchase. He gave me that look like I was bothering him and half assed answered my question. More

Geoff provided excellent service such that we were able to efficiently arrange a trade-in sale without having to be in the same city. The dealership was reliable, accurate and fair about all aspects of th to efficiently arrange a trade-in sale without having to be in the same city. The dealership was reliable, accurate and fair about all aspects of the transduction, we give them high marks for service and customer experience. More

This dealer is totally in tune with meeting customer needs. From the condition of the cars they sell to the time interacting with customers. needs. From the condition of the cars they sell to the time interacting with customers. More

It took too long to sign paperwork and wish Paul could have taken time to go over the controls on the Audi! The lady was very nice tho ! have taken time to go over the controls on the Audi! The lady was very nice tho ! More