Luther Park Place Motor Cars

Best auto buying experience ever! We were thinking of perhaps buying a new BMW X1. The Costco Auto buying program linked us with a contact at Park Place Motor Cars, Sam Castelli. Commu We were thinking of perhaps buying a new BMW X1. The Costco Auto buying program linked us with a contact at Park Place Motor Cars, Sam Castelli. Communication was excellent, and when he let us know they had a model in to test drive, we made the trip to Rochester. This car buying experience was pleasantly unique. We got all pricing information upfront, every question we had was patiently answered, and the test drive was thorough and impressive. So impressive, in fact, that we decided to trade in our old car, buy the new car and drive it home. Sam gave us a thorough walk-through on the car and showed us how everything worked. Everyone there treated us like valued customers. James found us the accessories we wanted at a great price. The financing experience with Stephen was also pleasant-options clearly explained but no pressure. Overall, this was the most pleasant car buying experience we’ve ever had. We are confident that we got a great deal on a fabulous car and they made the experience a real pleasure. More

I can always leave my Audi A4 with Josh. His service is excellent, professional and knowledgeable. Communication with Josh and PPM is never a problem for me. Their customer service is amazing! excellent, professional and knowledgeable. Communication with Josh and PPM is never a problem for me. Their customer service is amazing! More

I had a 2012 Passat that I really liked and had all my service done at park place for 7 years then I decided to trade for my Audi A3 and one of the reasons was because of the service I received for those service done at park place for 7 years then I decided to trade for my Audi A3 and one of the reasons was because of the service I received for those 7 years . More

Always an amazing experience working with Sam, Stephen and Josh at PPMC. I traded in my A4 and left with a new A5. The process was pressure-free and collaborative. and Josh at PPMC. I traded in my A4 and left with a new A5. The process was pressure-free and collaborative. More

Treated well. Treated ethically. Costco pricing! I opted for Rochester BMW after a mediocre experience in the Twin Cities location. As a huge benefit, Luther supports Costco Auto Program! The entir I opted for Rochester BMW after a mediocre experience in the Twin Cities location. As a huge benefit, Luther supports Costco Auto Program! The entire process was fantastic. I test drove 5 different cars, and my poor salesman was quite patient and helpful throughout. No haggling, got a great price, and great service. As I picked up the car, we noted that a piece of trim was installed incorrectly. They brought in one of their techs to fix it. After he fixed it, the GM saw that there was a tiny dent in the trim. Even though I didn't notice it, he pointed it out and ensured that a new one got ordered and installed for me. He followed-up on each step of the process to ensure it was done quickly and perfectly. Highly recommended! More

They took great care of me. Gave me a comparable loaner car and returned mine nice and clean. Thumbs up to the service department for sure. car and returned mine nice and clean. Thumbs up to the service department for sure. More

I had a very good experience working with Almin Alisa. He was helpful and responsive on all my requests. I would not hesitate to recommend Park Place Motors to my friends. was helpful and responsive on all my requests. I would not hesitate to recommend Park Place Motors to my friends. More

Mac treated Us very good. I was able to get our car in for an oil change easily. He called before and after the service to make sure everything was right. Thanks Mac for an oil change easily. He called before and after the service to make sure everything was right. Thanks Mac More

Good communication, friendly and had my car ready on time and cleaned. I couldn't asked for a better service. I will continue to use this place for all of my car needs. 💯👍 and cleaned. I couldn't asked for a better service. I will continue to use this place for all of my car needs. 💯👍 More

I had a battery problem and got great service first thing in the am, plus a loaner that really worked well. I asked to look at the seat belt not going back this was not fixed. in the am, plus a loaner that really worked well. I asked to look at the seat belt not going back this was not fixed. More