Luther Mazda of Lee's Summit

If I based my review on solely dealing with service, it would be 5 stars. Nathan in service was great to work with Had a few hiccups with a used vehicle purchase and getting a repair done/approved by ma would be 5 stars. Nathan in service was great to work with Had a few hiccups with a used vehicle purchase and getting a repair done/approved by management, but at the end of the day it was completed. Happy with my Cx5. More

I would like to thank everyone that helped and put up with us . We did several test drives to make sure we got the right vehicles for us . At one time we had 4 people working with us, definitely satisfie with us . We did several test drives to make sure we got the right vehicles for us . At one time we had 4 people working with us, definitely satisfied with our selection of vehicles and the sales team. Thank you all . More

I can't say enough good things about Mark and the staff at Mazda of Lee's Summit. They went above and beyond for me. If you're looking for a new car, and want to work with someone who cares more about yo at Mazda of Lee's Summit. They went above and beyond for me. If you're looking for a new car, and want to work with someone who cares more about you than the sale then this is the place for you. Thank you Mark, and Lee's Summit mazda. More

New Mazda CX-90 was purchased at this dealer, Luther Mazda of Lee's Summit. The dealership and our Product Specialist Shay were great. They understood what we were seeking, understood the 6 SUVs we we Mazda of Lee's Summit. The dealership and our Product Specialist Shay were great. They understood what we were seeking, understood the 6 SUVs we were evaluating and knew how the CX-90 stood up on features, technology and performance. Further, they were very accommodating with our questions and 4 test drives of different CX-90 models. Last, they located the Mazda we sought and were able to get it quickly. We recommend Shay and the team at Luther Mazda, Lee's Summit, Missouri. More

They were very polite, it was obvious they enjoyed their job. They gave us space to make decisions! Thank you job. They gave us space to make decisions! Thank you More

What started as a great buying experience, only due to salesman Mykal, turned quickly into the worst car buying experience I have EVER had. Went on a Monday to look at my first Mazda, specifically a CX-30 salesman Mykal, turned quickly into the worst car buying experience I have EVER had. Went on a Monday to look at my first Mazda, specifically a CX-30, and explained from the very beginning that I was selling my personal car on Saturday and would purchase their car that day. Mykal was great and let me clarify, he did NOTHING WRONG. He showed me the car and I told him that I would think about it overnight. I ended up calling Tuesday and letting him know that I wanted to start the buying process on a silver preferred package so when mine was sold everything would be ready to go. They told me I couldn’t order one(I preferred the Soul Red), which I found out from Mazdas own website was a lie. So Wednesday they call me with interest rate from Mazda and I knew they were holding 2 points. Asked for the bank call sheet and the manager got hateful about it telling me it was internal only, which is crap, but decided I was going to refinance anyways. Samantha told me I needed to put a $500 refundable deposit down to hold the vehicle until that Saturday at close, which I gladly did. I get a call the evening before I am supposed to pick it up that “the sales manager thinks it would be in the dealerships best interest to refund your deposit because we have someone who is here and wants your car.” At this point, I’m fuming mad. I was told by Samantha the deposit was good until Saturday at close, you’ve taken that $500 from me, and now the evening before I’m supposed to pick up the car literally in the morning you want to sell it to someone else. I explained this to them and they are starting to show the true Eddy’s colors at this point. So I allowed the deposit to be refunded, mind you it took almost a week, and went to another Mazda dealer that had the exact car I wanted, was more than willing to show me the call sheet and didn’t hold my 2 points on interest from the beginning, and actually treated me with respect and great customer service. Eddys should be ashamed of their staff, minus Mykal. They are liars and con artists. I will never, ever recommend them. More

Best dealership around. Great atmosphere. They helped me get into a car when no one else could! get into a car when no one else could! More