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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,566 Reviews

2,566 Reviews of Luther Kia of Inver Grove - Service Center

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November 21, 2018

Recall visit Always top notch service here! Thanks Ken, Greg and Scott! Also Terri and Sue in the office are huge helps, and can’t forget my guy Craig in sales! More

by Joe.Fabeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Wegleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Joe. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 21, 2018

Awesome Service Fast and friendly! Fixed problem when very busy in less then two hours! Had my vehicle washed and ready when I arrived!! Check engine light came in an More

by Mjeapeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the kind review. We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 21, 2018

Very friendly great communication. They kept me informed throughout the day. They let me borrow a car as to not disrupt my life. I felt they were honest. I will return. More

by NBoehmke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the kind review. We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 21, 2018

Pathfinder recall Quick, professional and very polite staff. The best service experience I have had in a long time! From the time you pull in till the time you leave, y More

by GATOR1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 20, 2018

A+ Service New Tires Installed Highly recommend IGH Kia Luther from the immediate service on arrival to making sure I was given status on completion of new tires. Did research best More

by Laker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Minners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 20, 2018

Quick, friendly, accessible Friendly workers, they explained everything clearly. I knew everything that was on my bill. Good quality of work. I will definitely make this my regul More

by emmadeschamps13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Taaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thanks, Emma! We are so glad you enjoyed your recent service visit. Thanks for sharing and stop in and visit again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 19, 2018

Ken is outstanding in communication and efficient. Outstanding attention to detail in asking the right questions about the repair issue and great follow up to let me know when the vehicle was ready for More

by michaelfarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Wegleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you, Michael, for this great review and your kind words! I know Ken will be pleased to hear your feedback. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 18, 2018

20,000 mile service on my Nissan Pathfinder I needed the 20,000 mile maintenance on my Nissan Pathfinder which included oil change, tire rotation, brake fluid flush, etc. I was told when I made More

by lkborcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Berglof
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Wow! Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 17, 2018

Fantastic! The Service Team is aways professional, work is fone timely, and they are trustworthy. They explain things in laymans terms. Wouldn't go anywhere el More

by rende_rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Minners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 16, 2018

Total lack of communication Service took 5 hours to diagnose the problem. I had to contact them to find out what was going on. They had to keep it overnight by then and I had to More

by kreps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Bistodeau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent visit with us. Please know that I will pass this information on to management. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

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