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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,566 Reviews

2,566 Reviews of Luther Kia of Inver Grove - Service Center

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November 26, 2018

Very good Drop my car off, was greeted and the work was done quickly, all employees were friendly and helpful.my car was washed and ready for pick up. More

by dina55434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Heille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Luther Kia of Inver Grove responded

Thanks, Dina! We are so glad you enjoyed your recent service visit. Thanks for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 24, 2018

Ridiculously expensive and sloppy Oil change, rotate tires and a required brake fluid change (for warranty) for $228?? That is insane. I went shopping afterwards and I noticed my hub More

by shep279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Graf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont
Nov 29, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent visit with us. Please know that I will pass this information on to management. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 24, 2018

40000 Mike service and some concerns Have I stayed in the past I am a loyal brand customer Luther Nissan continually provide Superior Service. I had sought out reviews on different dealer More

by dblj40_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Taaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Luther Kia of Inver Grove responded

Thank you! We are so glad you have enjoyed your service visits to Luther Nissan Kia. Thanks for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 24, 2018

Best staff ever I always have the best experience here, especially in the service department. My vehicle is always well taken care of and the service department alway More

by Shc663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Luther Kia of Inver Grove responded

Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 23, 2018

Great team Great service! I always enjoy going to this dealership they are very quick, friendly, Knowledgeable and accommodating! Atmosphere is great! Love the coffee as we More

by Maggie1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Kufahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you found the service to be quick, friendly, knowledgeable and accommodating! Glad you like the coffee, too! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 23, 2018

Accommodated unexpected need I arrived at the dealership because my low tire pressure light was on, and I had noticed what looked like a screw sticking into the front driver’s sid More

by kidkrisis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 22, 2018

Recall and maintenance Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my More

by Bobbie C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brink
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Heitzinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 22, 2018

Organized My car was ready when promised. He explained what problem might be so I could understand. Was nice to pick up a washed car! Did not like that my seat More

by jesdixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was very nice
Nov 23, 2018 -

Luther Kia of Inver Grove responded

We appreciate your feedback and that you were happy with most of your service! I'm sorry our staff had to adjust your seat to drive it properly. I hope you can find that comfortable setting again easily. Have a super day and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 22, 2018

Random repair Bought on a monday, went in on Wednesday noticed something that didn't look right. Brought it in, they were friendly and seemed to really care. With More

by thornton8000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Heille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Berggren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 21, 2018

Great service and a great place to spend a couple hours while my car was being worked on. Scott was very helpful Andy provided all the info I needed. More

by jordan.osterman4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Jordan. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

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