Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,566 Reviews of Luther Kia of Inver Grove - Service Center
Very good Drop my car off, was greeted and the work was done quickly, all employees were friendly and helpful.my car was washed and ready for pick up. Drop my car off, was greeted and the work was done quickly, all employees were friendly and helpful.my car was washed and ready for pick up. More
Ridiculously expensive and sloppy Oil change, rotate tires and a required brake fluid change (for warranty) for $228?? That is insane. I went shopping afterwards and I noticed my hub Oil change, rotate tires and a required brake fluid change (for warranty) for $228?? That is insane. I went shopping afterwards and I noticed my hub cap cover was missing. Never had a problem with it staying on before but an hour after they rotate my tires now it falls off? I called them and the person I talked to said e would have the person that checked me in get a hold of me (hasn't yet) you would think they would just say our bad come in and we will replace it. Especially with what they charge for service. At least they rotate my tires the last time they charged me and never rotated them. Onoy reason I went there is to keep up with the warranty, never again. More
40000 Mike service and some concerns Have I stayed in the past I am a loyal brand customer Luther Nissan continually provide Superior Service. I had sought out reviews on different dealer Have I stayed in the past I am a loyal brand customer Luther Nissan continually provide Superior Service. I had sought out reviews on different dealerships and Luther Nissan is rated number one in many of the social media sites. And doesn't it make sense to get your Nissan service at a Nissan facility More
Best staff ever I always have the best experience here, especially in the service department. My vehicle is always well taken care of and the service department alway I always have the best experience here, especially in the service department. My vehicle is always well taken care of and the service department always makes sure everything looks great. And, I honestly love being able to schedule an oil change, because I never have to wait to check in! More
Great team Great service! I always enjoy going to this dealership they are very quick, friendly, Knowledgeable and accommodating! Atmosphere is great! Love the coffee as we I always enjoy going to this dealership they are very quick, friendly, Knowledgeable and accommodating! Atmosphere is great! Love the coffee as well! 😁 Would absolutely recommend! More
Accommodated unexpected need I arrived at the dealership because my low tire pressure light was on, and I had noticed what looked like a screw sticking into the front driver’s sid I arrived at the dealership because my low tire pressure light was on, and I had noticed what looked like a screw sticking into the front driver’s side tire. While at first I was told I could not squeeze in until 6:30pm (I arrived at 1/30pm, the service staff reviewed the schedule again, and was able to squeeze me in just before 5pm. I appreciated that they told me what the options would be before removing the screw from the tire (basically stating that the screw was not currently leaking, but would eventually, and if there was a puncture after removing the screw — a new tire would need to be purchased). Turned out there was no puncture, so I was able to leave that day only having to pay for the oil change I had also needed. I appreciated the honesty of not just replacing the tire regardless, but instead letting me know the old tire was actually okay. More
Recall and maintenance Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my concerns and taking care of the recall issues. More
Organized My car was ready when promised. He explained what problem might be so I could understand. Was nice to pick up a washed car! Did not like that my seat My car was ready when promised. He explained what problem might be so I could understand. Was nice to pick up a washed car! Did not like that my seat was moved as I had it adjusted just perfect. More
Random repair Bought on a monday, went in on Wednesday noticed something that didn't look right. Brought it in, they were friendly and seemed to really care. With Bought on a monday, went in on Wednesday noticed something that didn't look right. Brought it in, they were friendly and seemed to really care. With the text updates I was always in the know. It was a great service to make sure I knew every step of what they were doing. More
Great service and a great place to spend a couple hours while my car was being worked on. Scott was very helpful Andy provided all the info I needed. and a great place to spend a couple hours while my car was being worked on. Scott was very helpful Andy provided all the info I needed. More