Luther Kia of Inver Grove - Service Center

Very helpful. Wonderful job fixing my car. Let me know up front what was needed and done. Wonderful job fixing my car. Let me know up front what was needed and done. More

I was pleased from the beginning of the process until I drove away with great service and communication. drove away with great service and communication. More

Very pleasant dealership! Excellent service! I would definitely recommend this dealership to my friends and family! Thank You! Excellent service! I would definitely recommend this dealership to my friends and family! Thank You! More

Helpful, care, professional and amazing team . I appreciate the professionalism I totally recommend & thank you so much for ur service I appreciate the professionalism I totally recommend & thank you so much for ur service More

Reliable, excellent customer service and prompt while providing excellent after market servicea. They have a team of dynamic workers always ready to help. providing excellent after market servicea. They have a team of dynamic workers always ready to help. More

Everyone was very helpful & answered my questions. I was able to set up and appt for the recall on my Soul. I was able to set up and appt for the recall on my Soul. More

Open app Your location Luther Kia of Inver Grove 1470 50th St E, Inver Grove Heights, MN 55077 Kia dealer Kevin Bestul 98 points 6 hours ago Hello everyone, I normally do not post revie Grove 1470 50th St E, Inver Grove Heights, MN 55077 Kia dealer Kevin Bestul 98 points 6 hours ago Hello everyone, I normally do not post reviews, However you all need to know what's happening with this location. I love about 50 miles away from Kia Inver Grove Heights and this is where I have purchased my vehicles from there and preformed all my services. Until today! I scheduled a service and a Diagnostic inspection about 3 weeks ago. Which is outrageous, they said they wanted the correct person to diagnose my vehicle, great! I drove their and dropped off vehicle with the service writer and he said he will get it in right away and it should only take 2 hours. I said I was waiting in the waiting area so just let me know when you are ready. I waited for a hour and a half and never heard anything from Stephen S. So I went to ask how everything was going and he said that he was for a tech to become available and then he will let me know what wrong, I looked and felted confused! I thought it was going in right away, because I had a 8:00 Am appointment and it was know 9:45Am. I understand that that sometimes things happen and they don't start on it right away, however a update would be nice, also if you are going to make a appointment maybe you should honor that, or tell that customer. My advice to all future customers that work with the service dept. Be parpared for bad customer communication and service. I told the service writer I could wait and he never asked why, or was even sympathetic to my needs. I am never going back and I will go to Rochester Mn. or Eau Claire Wi. For any Kia Repairs or Purchasing from this point. Thanks More

Service area was ready for me. .. waiting area was clean and people were polite and helpful .. waiting area was clean and people were polite and helpful More

easy to make a reservation, prompt greeting by the service advisor, all items were taken care of and he reviewed the check list with me. service advisor, all items were taken care of and he reviewed the check list with me. More

This service visit was exceptional in that I was apprised of all work to be done and the cost! Well done! of all work to be done and the cost! Well done! More