Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,552 Reviews of Luther Kia of Inver Grove - Service Center
Repairs always timely Worked with Adam who speaks both English and car fluently. Appreciate that all I have to do is describe my issues, I don't need to know what the "real Worked with Adam who speaks both English and car fluently. Appreciate that all I have to do is describe my issues, I don't need to know what the "real" problem is (a problem with previous dealerships). Adam also works with me to find the best pricing; appreciate that these days. An inspection for other issues is done when I'm in for basic maintenance; Adam explained what could wait and what couldn't; he understood that safety is my first consideration. More
Excellent Customer Service From the moment I arrived I was treated like royalty. My main contact person Nik Novotny did a great job managing my appointment and truly exhibited a From the moment I arrived I was treated like royalty. My main contact person Nik Novotny did a great job managing my appointment and truly exhibited a genuine interest in making sure I was satisfied with the entire experience. We drive from White Bear Lake to buy our cars from this Dealership and how they treat my wife and I is one of the main reasons why. I honestly have never been real warm towards auot dealerships until we discovered Luther Nissan KIA in Inver Grove Heights. Great People. More
Great Service This was the second dealership to look at the problem I was having my car. They had no problem identifying the issue quickly and correctly. Wish I This was the second dealership to look at the problem I was having my car. They had no problem identifying the issue quickly and correctly. Wish I would've went to them first. More
Easy in easy out We've bought or leased a number of vehicles at Luther, and always have them serviced there. Things are invariably handle quickly and competently. Poli We've bought or leased a number of vehicles at Luther, and always have them serviced there. Things are invariably handle quickly and competently. Polite personnel, clean facility. Great place. More
Mechanical Customer Service I was pleased with the attention that we received when we visited this dealership, to do our oil change and to take care of a recall. All the mechan I was pleased with the attention that we received when we visited this dealership, to do our oil change and to take care of a recall. All the mechanics were professsionals and ready and willing to help.We were promply dealt with and our discount certificate was honor without any questions at all. We left with a clean car within reasonal time. Thank you for your service and attention. Have a Happy Holiday and a Merry Christmas to all. Hope you all get a bonus this year. More
Great service! Fast! Friendly! Thorough! Got in right away. Really appreciate their work before the visit - reminders, and consensus on what will be done. Walk in, shake hands, pass the key Got in right away. Really appreciate their work before the visit - reminders, and consensus on what will be done. Walk in, shake hands, pass the key and relax. I like to wait because they are really fast. Great coffee and time relax. Barely finished my Cappuccino and Nik was reviewing everything done. I was leaving on a 400 mile trip in bad weather so it was good to feel confident about my Altima. I'm proud to brag about the service I get with Luther! More
What a wonderful and friendly service!!! Very friendly and professional. I also like the time manner I definitely recommend to my friends coworkers and families as one of the best service pro Very friendly and professional. I also like the time manner I definitely recommend to my friends coworkers and families as one of the best service provider. Thank you Luther Nissan. Abiy G More
Oil Change and Windshield Washer adjustment Went in for 2nd oil change, and to have Washers Nozzles adjusted since they sprayed too low, and weren't effective. Although I didn't have an appoint Went in for 2nd oil change, and to have Washers Nozzles adjusted since they sprayed too low, and weren't effective. Although I didn't have an appointment, they squeezed me in and quickly completed the work. The washers now work MUCH better, the oil is fresh, and the car was washed and dried beautifully. I love the extra effort. More
Service I brought my 2013 Kia Optima in for the 60,000 mile service and needed to wait while the work was being done so I expected to be there for awhile. Th I brought my 2013 Kia Optima in for the 60,000 mile service and needed to wait while the work was being done so I expected to be there for awhile. The service people were friendly and efficient and Adam let me know if during the service they found anything that needed fixing right away. To my surprise I was out of there in 2 hrs instead of the 4 hrs that I was told it could possibly be. All the staff here are friendly and courteous. More
Fast Oil change I brought my Pathfinder in for an oil change like I have done many times in the past. I bought a pop and before I got halfway through drinking it the I brought my Pathfinder in for an oil change like I have done many times in the past. I bought a pop and before I got halfway through drinking it the car was ready. Fastest oil change I've ever seen. Great job Luther mechanics!!! More