Luther Kia of Inver Grove - Service Center

Service was great I been coming to the dealership for a long time and im aalways happy when i I leave there . Only thing I would say that the waiting room was not up to I been coming to the dealership for a long time and im aalways happy when i I leave there . Only thing I would say that the waiting room was not up to par this time. More

Dealership is great, but the car is not so much.. The service is wonderful at this dealership. I was happy to work with Mike in the service dept. He was very professional and incredibly helpful. H The service is wonderful at this dealership. I was happy to work with Mike in the service dept. He was very professional and incredibly helpful. However, I have a Nissan Sentra SL 2013 and have had many problems with it. I am not happy with this make/model and will not purchase a Nissan again due to my overall experience with it. More

Mike @ your Service Desk Listened and Corrected my issues I made an appointment for Saturday @ 11 A M . I met Mike at your service desk early around 9 or before. My 2013 Rogue needed an alignment, and th I made an appointment for Saturday @ 11 A M . I met Mike at your service desk early around 9 or before. My 2013 Rogue needed an alignment, and the shield on the exhaust just needed to be re-welded in place. He listened to me and also changed the Oil and the Filter. I am very happy with Mike. He was a very tall, a larger man with a beard, I am not sure of his last name. If I recall he may have had my vehicle completed before noon, totally surprised and impressed. I also had a ride home and a ride back to the Luther Nissan Dealer by a man named James. James enlisted in the Marines and serves in the Reserves, he has 27 years of military service so that the employees at your business are able to live free and provide for their own families. James should be given recognition for his military service to the U S A. I respect both James and also Mike, respect is what you want from your customers. I also have purchased three new Nissan's from the Luther Nissan location. I will also add that your parts man named Matt, one week ago did also give me an estimate on four tires that would fit my Rogue. I had to go in another direction for my Rogue tires but Matt was very polite and helpful. I wanted to use your purchase 3 and get the next tire, but the selection was limited for what I wanted. Thank you, Don Habisch 8151 Corey Path I G H MN 55076. More

Excellent service They always above and beyond in their service. I never have to wait for long. Thank you for always making me feel welcome when I come in! They always above and beyond in their service. I never have to wait for long. Thank you for always making me feel welcome when I come in! More

Great service . . . I worked with Tom in the service area yesterday, and he was incredibly helpful and patient. I get anxious anytime I need to get a vehicle checked out I worked with Tom in the service area yesterday, and he was incredibly helpful and patient. I get anxious anytime I need to get a vehicle checked out, and he put me at ease and answered all of my questions thoughtfully and thoroughly. Thank you, Tom! More

Great service! Excellent customer service. Everyone took the time to greet me and make sure that they understood why I was there. They took the time to explain what Excellent customer service. Everyone took the time to greet me and make sure that they understood why I was there. They took the time to explain what they found and what needed to be done as well as the anticipated cost. The job was done in the time that they said it would be done. I am pleased with the service. More

Great people I am on my second vehicle from IGH Luther! I have had such great experiences and they are very good with communication and listening to any concern/qu I am on my second vehicle from IGH Luther! I have had such great experiences and they are very good with communication and listening to any concern/question. More

Friendly I had a 10:30am appointment, got there a little early, no problem. I was in and out in less then a hour. Greg Isham is the young man I've been dealin I had a 10:30am appointment, got there a little early, no problem. I was in and out in less then a hour. Greg Isham is the young man I've been dealing with over the last few years, always smiles ND REAL FRIENDLY. Keep up the Great work!!. Joe More

Rockstars! Love the Service Team and Service Department! The staff members are knowledgable, friendly, helpful, and efficient, the facilities are clean and comfo Love the Service Team and Service Department! The staff members are knowledgable, friendly, helpful, and efficient, the facilities are clean and comfortable, and the hours are absolutely fantastic! I LOVE that I can bring my car in and/or pick it up LATE IN THE EVENING! I called about a problem with my fan, brought my car in after dinner, picked it up the next night all set to go. Incredibly convenient service hours are an absolute treasure for me! Appreciate Mike's going above and beyond to help me with the fan motor - it really made a difference to me! More

Convenient, quick, excellent service The service guys were all very nice people who also provided quick and excellent customer service and support. The waiting room was very comfortable. The service guys were all very nice people who also provided quick and excellent customer service and support. The waiting room was very comfortable. The coffee machine was exceptional. More