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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,555 Reviews

2,555 Reviews of Luther Kia of Inver Grove - Service Center

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March 29, 2018

no worry warranty service I came in for warranty service this time. Other dealerships have not been as friendly and helpful and unquestioning. This company has great customer s More

by dblj40_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Heitzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you were able to get your car serviced without a lot of questions. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 29, 2018

Warranty recall Had an appt for a warranty recall. Adam was awesome at welcoming me in & getting everything going. All went well, my only complaint was they told me a More

by kqabalani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. We appreciate your patience that you had to wait a little longer then expected. We want to give you an excellent experience each time you come in and look forward to serving you again in the future. Please stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Good service at a great price Super clean and friendly staff. Great service area with great pricing. The have a great service loaner program. Thhis is a great place to buy and serv More

by parker5802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Customer for 6 years. Mike is great and the service is quick and proffesional. They always provide coupons and free carwash l,which make it better.I plan to get my next car More

by mtrjason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thank you, Jason, for the 5 star rating! We are pleased that Mike was efficient and professional during your recent service experience. We appreciate you sharing and look forward to working with you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Best Service in Town Wouldn’t ever think of going anywhere else. They do a great job in the service department. Always get a complimentary car wash with service. Michael W More

by Kevind131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Mike Wagner provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Awesome Customer Service😊 I had a airbag recall for my Nissan Versa. Luther Nissan overed me the use of a 2018 Altima, until my part arrived. I ended up using the car for almo More

by redsuccess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if her name... she helped me sign paperwork
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your experience at Luther Nissan Kia. Excellent customer service is what we strive for every day and we are so glad we achieved that with you! Thank you for your recommendations. We look forward to working with you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Great Advice Adam and the service team did a great job inspecting my older Nissan Murano and helping me develop a smart service plan that fits my situation. More

by Gerber702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your experience with Adam, in our service department, at Luther Nissan Kia! So glad he helped you make a plan for servicing your vehicle that meets your needs and budget. We appreciate the 5 star rating and look forward to serving you again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Good service It was a good experience. Free snacks. Only drawback is the dealership texted me incessantly until I would do this review for them. 25 word minimum. More

by p.michaeljohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2018 -

Luther Kia of Inver Grove responded

We are so glad you had a great experience! Thank you for your feedback, as well. I will be sure to share it with our management team. Have a super day and stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Luther nissan Good customer service. Nice car wash. Provided a price list to show the cost of other services. Friendly service agents. Work has been top notch so More

by rjubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Oil change and maintenance Scott kept me up-to-date when I was there on what they were doing with my vehicle and explained everything else that I needed More

by PAMOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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