Luther Kia of Inver Grove

I came into Luther Kia looking to test drive the Sportage with no intention of purchasing that day. Igor helped me out with the test drive and told me all about the vehicle before I even got into the driver' with no intention of purchasing that day. Igor helped me out with the test drive and told me all about the vehicle before I even got into the driver's seat. Any question I had during the test drive he answered without hesitation. After the test drive we went back to the dealership and he went over my options and some numbers. I never once felt any pressure from him to buy that day. He gave me his card and told me to call him with any questions that I forgot to ask. He called me two days later to ask if I had any other concerns and to ask if I was interested in making an appointment. He asked what color I would like and told me if it was no longer available he would find what I wanted and get it to the dealer by the time my appointment was. During the appointment he walked me through every detail and explained anything I didn't understand. Going through the financial process, Jamie answered all my questions very well and also helped me understand anything she was telling me. The whole process in general was very fast and moved along smoothly. Igor also showed me the service department and helped me set up my first oil change. Once I got my keys Igor went over everything in the interior of the car to make sure I knew how everything worked including setting up my phone for bluetooth and helping change the time. I was also originally looking at a Hyundai and picked Kia because of the great service and attention I received from Igor. If I ever need another car or if someone asks me about where to go I will 100% always suggest Luther Kia and Igor. I will definitely be back for my next car. More

I have utilized the service department at Luther Nissan in Inver Grove Heights several times. We have also purchased a used vehicle from this dealership. Our experiences have always been professional and in Inver Grove Heights several times. We have also purchased a used vehicle from this dealership. Our experiences have always been professional and pleasant. I took one of my vehicles to them last night for service. And, again, they didn't dissapoint me. They did the work promptly, professionally, and charged me what was quoted. They are courtious, accurate, and accomodating. I give Luther Nissan Service Department all 5's for their great and reliable service. Highly recommend. More

I called today for an oil change and you were all booked. When I said I would have to go somewhere else, I got squeezed in. LOVED THAT! I don't usually wait until the last minute to get my oil changed but When I said I would have to go somewhere else, I got squeezed in. LOVED THAT! I don't usually wait until the last minute to get my oil changed but I did and you made it happen. I have worked with Scott for years and he is always friendly. I never feel like I'm getting ripped off and the service is always great. I drive from south Minneapolis to go to this dealer because I get great service! Michele More

This dealership was pretty average. Everything I have come to expect from car dealers. I was not impressed with the sales representative that we worked with. He did not seem interested in figuring out wh come to expect from car dealers. I was not impressed with the sales representative that we worked with. He did not seem interested in figuring out what would be best for us. He just said this is what I have. The most frustrating part (per expectation) was the negotiation of pricing. The price of the vehicle I was looking at was priced above the KBB excelent, but they do not negotiate on posted vehicle pricing. They do however play the game with trade-ins. Of course the used vehicle I was looking at was above KBB excelent while they offered me less than the KBB fair value (which is below even the good value) for my trade. I just about left at that point. I move up the trade value by $2,000 and said absolutly nothing less than this, and after discussions with the sales manager where he asked me if I thought profit was a dirty word, they accepted. What a joke! KNOW THE VALUE OF YOUR TRADE-IN BEFORE YOU SHOP HERE!!!! I feel badly for anyone who gets a poor value from this dealership. I think I ended up with a decent deal after dealing with the xx, but I probably should have asked for more. More

This was so much better of an experience than the last time I bought a new car, which was at a different dealership. Igor was very nice and took a lot of time to go over everything I wanted to know about time I bought a new car, which was at a different dealership. Igor was very nice and took a lot of time to go over everything I wanted to know about the car. When it came time to talk prices, I felt they were reasonable and didn't try to haggle me too much, which is a problem I have experienced with other dealers elsewhere. Everyone was friendly and helpful. After I purchased the car Igor continued to go over details of the car with me as much as I wanted, such as working the bluetooth system, and the navigation. I drove away in my new car very satisfied and happy with the whole experience and I love my new car. I definitely would recommend this dealership and Igor. More

My wife and I were very happy with our overall experience at Luther Nissan Kia. This experience started from my initial phone conversation with Dan the day prior to our finalization of signing for the new ca at Luther Nissan Kia. This experience started from my initial phone conversation with Dan the day prior to our finalization of signing for the new car lease. After calling 15 dealerships, he was the respectful and engaging, promptly calling me back. He understood my needs and he was able to give us the options that we wanted. Even when we decided to go in a different direction, he patiently sat down with us and he explained things to us so that we could make the best decision possible. Overall, we were very satisfied and drove off with a new KIA Optima. More

Words cannot explain the outstanding service I received from the Nissan dealership. The sales representative was very knowledgeable and made sure I understood the transaction. The finance department was ou from the Nissan dealership. The sales representative was very knowledgeable and made sure I understood the transaction. The finance department was outstanding in making sure that my monthly payments we're affordable. I would truly recommend my family and friends. More

Jp is great. This is my second car I have purchased from him. Well continue to give him my business going forward. I will also recommend him to friends and family. him. Well continue to give him my business going forward. I will also recommend him to friends and family. More

Your service is out standing.The people are friendly,I would highly recommend you to any one.I can always rely on your reports on my car. would highly recommend you to any one.I can always rely on your reports on my car. More

Trust worthy and honest during all my service and maintenance interactions. True price match and such great service I don't look anywhere else for maintaing my vehicle. Kudos to the entire service an maintenance interactions. True price match and such great service I don't look anywhere else for maintaing my vehicle. Kudos to the entire service and parts staff! More