Luther Kia of Inver Grove

We came in towards the end of the sales day to test drive a car. We had called ahead and Stephen had brought the car up front. He greeted us when we arrived and was extremely informative, helpful and patient a car. We had called ahead and Stephen had brought the car up front. He greeted us when we arrived and was extremely informative, helpful and patient through the entire process. He gave us the preliminary overview and answered our questions and we took it for a drive. We realized after the test drive that we really liked the car and it was becoming more likely that we would purchase it. Because it was the end of the day, we offered to come back and look at paper work the next day. Stephen insisted that it was not a problem and he'd be happy to stay as long as needed, which we greatly appreciate. There were also two minor flaws with the car which Stephen included in the contract, which made us feel much more confident in our purchase. The store was still busy for being the end of the day, so there was a slight wait until we were able to meet with the finance manager and discuss the numbers. Michael, too, was amazing. It was well past the time when his day should have ended, but he was willing to work with us and we never felt rushed. He thoroughly explained the warranty plan and did such a great job that we decided to purchase it. He also took the time to walk us through all of the financial information that was relevant to our purchase and even though we did go over budget, he still showed us how manageable our payments could be. Both Stephen and Michael were great we could not have asked for a better car buying experience. This was the fifth dealership in the twin cities that visited and it was by far the best and we will recommend it. Thank You! More

I came to the dealership to look and test drive, but not necessarily to buy. Joe was so nice and helpful and answered all of my questions thoroughly. He literally found the perfect car for me that had all necessarily to buy. Joe was so nice and helpful and answered all of my questions thoroughly. He literally found the perfect car for me that had all the options I was looking for and I didn't feel pressured into anything. Michael was great and they both stayed very late to make sure I was getting the best possible payment plan. More

This is my second car that I purchased from Joe Ray. He really took care of me this time! Joe's customer service is commendable. I got a great price on my trade and he always had a smile on his face! Joe w really took care of me this time! Joe's customer service is commendable. I got a great price on my trade and he always had a smile on his face! Joe wanted to make sure I got exactly what I wanted in my new car! I will be back again to do my next car purchase with only Joe Ray! Very truly yours, Adrienne Johnson More

My first NEW car buying/leasing experience, very straight forward no hidden costs. Over all a good experience. I've had a good friend speak highly of this dealership and she was right. No pressure sales tac forward no hidden costs. Over all a good experience. I've had a good friend speak highly of this dealership and she was right. No pressure sales tactics! More

The Team at Luther Nissan Kia were second to NONE! I was referred to their dealership through the MERSC program at my work. Although the dealership was a 45 minute drive from my home, I would recommend the referred to their dealership through the MERSC program at my work. Although the dealership was a 45 minute drive from my home, I would recommend them to all of my friends and family, and will be a returning customer myself. Jerry and Igor went out of their way to make sure the payments were within my reach, and they found the exact vehicle that fits me perfectly! The lack of air conditioning in the office left a little to be desired....escpecially since it was just as hot outside. But overall, the experience was excellent! More

This was my first oil change. Our service man (can't remember his name) was very polite and answered our questions with ease. Very attentive to us. I would highly recommend this dealership and its ser remember his name) was very polite and answered our questions with ease. Very attentive to us. I would highly recommend this dealership and its service department because of the attention to detail, cleanliness and friendly people who work there. More

Fixed 2 problems that were warranty related. Fixed them quickly and within the time frame that was given. Told me exactly what they found and how they fixed it. Answered all my questions about what they quickly and within the time frame that was given. Told me exactly what they found and how they fixed it. Answered all my questions about what they were fixed. Was friendly and seemed interested in my concerns. More

I was leasing the 2011 NISSAN JUKE, and it sustained damages from the hail storm we had serveral weeks ago. JP has been contacting me regarding the NISSAN Pull Ahead Program, and I decided to come in a damages from the hail storm we had serveral weeks ago. JP has been contacting me regarding the NISSAN Pull Ahead Program, and I decided to come in and dicuss my options. Long story short, I am now driving the new 2013 NISSAN ALTIMA 3.5 SL. JP was great! Without a doubt the best saleman I ever bought any vehicle from. He made me feel comfortable through out the entire process. I will definitely recommend JP to others. More

I have dealt with this dealership twice in the past three months. It has been a wonderful experience. Customer service from Craig, Mike and Eric have been outstanding. They are all very proffesional but d months. It has been a wonderful experience. Customer service from Craig, Mike and Eric have been outstanding. They are all very proffesional but down to earth at the same time. They understand buying a car is a big deal and walk you through it step by step. Thank you all I will be back. More

My experience with both Mike and Michael surpassed any expectations I may have had. They both were very personable and were eager to make things easy to understand in "lay people" terms! I already feel expectations I may have had. They both were very personable and were eager to make things easy to understand in "lay people" terms! I already feel like "part of the "Kia family" and I know I can call either one at any time with questions or concerns. Thank you so much for making my time with you feel so great!! Jocelyn More