Luther Kia of Inver Grove

Great service as usual. Explains procedures and what needs to be done in a way non car people feel comfortible with. Was not happy that this car needed so much service as things that should last longer needs to be done in a way non car people feel comfortible with. Was not happy that this car needed so much service as things that should last longer have not, but I am glad that when I do need service I deal with these guys. They used to wash the car when finished. I miss that. It was a nice gesture especially after spending so much money on repairs. Great experience like always though. More

Great customer service and everyone was extremely friendly. I received timely updates on the status of my repair and the loaner car was excellent. I will definitely return for more service and sale friendly. I received timely updates on the status of my repair and the loaner car was excellent. I will definitely return for more service and sales. More

Did some researching and shopping before contacting and visiting Luther Nissan. Internet inquiry resulted in J.P. Liesenfeld contacting me by phone. Had a good conversation with him and decided on the spo visiting Luther Nissan. Internet inquiry resulted in J.P. Liesenfeld contacting me by phone. Had a good conversation with him and decided on the spot to come to visit him within the hour. I had been in retail sales for over 40 years and within past year sold my retail jewelry store to my son. I started the business over 28 years ago...With my background in retail I have always closely observed retail sales people in all fields. I'm keenly interested in how how all retail salespeople interact with me as a customer. J.P. handles himself professionally and is both friendly and engaging. Most importantly he truly and genuinely wanted me to be his customer and it's a big deal for client's to know that the person they are dealing with have their best interests in mind! J.P. does and is a real asset to the Luther group! I didn't spend as much time with Michael as I did with J.P. but was very impressed with his professionalism and friendliness! He knows how to do his job! Dick Johnson Hastings,MN More

I absolutely love coming to this dealership. The staff is always energetic and extremely helpful. The service is outstanding! I do not get any service work done anywhere else! always energetic and extremely helpful. The service is outstanding! I do not get any service work done anywhere else! More

Our experience with Luther Nissan was wonderful. John showed us the vehicle that we were interested in and did not pressure us into any other vehicles or upsale options. We really appreciated that. Bot showed us the vehicle that we were interested in and did not pressure us into any other vehicles or upsale options. We really appreciated that. Both John and Brian worked with us to get our monthly payment where it needed to be - no hidden fees. We are very excited to be new Nissan owners thanks to the fantastic experience at Luther Nissan. Thank You! More

I needed to get my 2012 Kia Sorrento serviced prior to a long trip and to have a multipoint inspection done. I did not have an appointment but, Eric was able to get me in and out in about 35 minutes. As u long trip and to have a multipoint inspection done. I did not have an appointment but, Eric was able to get me in and out in about 35 minutes. As usual, my vehicle was washed and ready to go. Keep up the good work! Regards, Jay More

They are always informative, explaining what and why and alternatives, never any hidden costs or agendas. They are incredibly efficient and fast and I have never in 7 years had a reason to go or call back alternatives, never any hidden costs or agendas. They are incredibly efficient and fast and I have never in 7 years had a reason to go or call back for anything. More

Having browsed online at several dealers, I came upon 2 Nissan Sentras at a very good price with low mileage. I decided to stop at the Luther Nissan/Kia dealership the next day and was greeted by Craig Bri Nissan Sentras at a very good price with low mileage. I decided to stop at the Luther Nissan/Kia dealership the next day and was greeted by Craig Brink. We took a test drive and I loved it. It was exactly what I was looking for. Small, sporty, and economical. Craig was very helpful in getting everything underway and I left with the car later that day which I did not expect. The sales manager took time to thank me and I was very grateful for the great customer service. More

This our 3rd new car from Luther Nissan Kia. We did check out another dealership down the road but found once again Luther could not be beat. We are never pressured into anything. Everyone is friendly. John out another dealership down the road but found once again Luther could not be beat. We are never pressured into anything. Everyone is friendly. John showed us several cars, listened to what we really needed and wanted in a car and for the price we needed. Thanks John and everyone who stuck with so we could go home with our new car that night. More

I have been to Luther Nissan service department well over 12 times and I have NEVER had a bad experience. They are excellent at taking care of their customer. They are not the cheapest when it comes to thei 12 times and I have NEVER had a bad experience. They are excellent at taking care of their customer. They are not the cheapest when it comes to their service work. (but then what dealership is)They are competitive however. I have bought 2 vehicles from them and each one has been a great experience. If I had any complaint it would be that the dealership must be doing something right because they are running out of room in their exsisting facility and they really need to expand their operations. (no room to park a car) I guess this is a good problem? M. Dempsey More