Luther Kia of Inver Grove
Inver Grove Heights, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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I have purchased 2 new cars from here and I was pleased both times. John P. was determined and successful in negoiating on my behalf! both times. John P. was determined and successful in negoiating on my behalf! More
Overall my experience in buying my new Rogue was extremely pleasant. I think that Stephan Cornell was very informative and knowledgeable. He took the time to answser all of my questions and was very extremely pleasant. I think that Stephan Cornell was very informative and knowledgeable. He took the time to answser all of my questions and was very clear and easy to understand. I give kudos to Stephan and I am pleased with my vehicle thus far. More
In for a long overdue oil change. Greeted by Eric and processed quickly. Also greeted by Adam who is an incredible service advisor. The entire service staff is always great. No hard pushes to have work d processed quickly. Also greeted by Adam who is an incredible service advisor. The entire service staff is always great. No hard pushes to have work done; just friendly reminders of suggested service. Always a positive experience. More
I brought my daughter in to get her first car about 2 years ago and everyone there made us feel so comfortable and inviting; it was a wonderful car shopping experience. The employees really make you feel years ago and everyone there made us feel so comfortable and inviting; it was a wonderful car shopping experience. The employees really make you feel at ease during what could be for most a really stressful time. Eric Nieves is quite the asset to your company as well. He made my daughter's first car buying experience very comfortable and made sure she was aware of ALL aspects of the purchase. He spoke clearly and explained things we didn't quite understand. I had such a great experience there w/ my daughter that two years later (yesterday) when my own car needs came into play, the first place I thought of was Luther Nissan Kia!! I wasn't going to walk out of there and go anywhere else. Because of the wonderful service we received during our first visit, I was set on finding the car I wanted at Luther Nissan Kia. The salesman, Joe Ray, was SPECTACULAR!! He was so kind and very easy to speak candidly with as well. He understood what I was looking for and helped me to make the right decision. I have wanted a Kia SOUL ever since first seeing that very first commercial w/ the hamsters and Joe helped me to feel comfortable going w/ a lease; something I was VERY leary about doing. I brought my mom w/ me to help me decide and he made us both feel comfortable and I think if my mom ever has a need for a vehicle she may just go to Luther Nissan Kia as well. Eri Nieves was WONDERFUL w/ us as well. I was very glad to know that he would be the one working w/ the financial aspect of my new vehicle as I had such a postive experience w/ him prior. Overall, I will continue to go to Luther Nissan Kia for all my car needs from now on! :) More
We put 500 dollars down to hold a used Kia Sorento on a Saturday to pick it up on the following Monday. Over the weekend they sold it out from under us. We got a xx excuse that was an obvious lie. Extre Saturday to pick it up on the following Monday. Over the weekend they sold it out from under us. We got a xx excuse that was an obvious lie. Extremely unethical if not borderline illegal. I will never do businesswith them again. Considering filing with the Better Business Bureau. More
Scott greeted me by name just as I was getting out of my car in the service garage. He helped with a coupon I had, looked at tires per my request, provided explanations I requested. The waiting room was ple car in the service garage. He helped with a coupon I had, looked at tires per my request, provided explanations I requested. The waiting room was pleasant and my wait time wasn't overly long. My car was washed. I was waited on very promptly and curtiously at the payment desk. No complaints,excellent service throughout. More
I was in need of a new car, but I was hesistant due to past experiences at other dealerships. Jeff and Eric were great to work with. They made the whole car buying experience painless and quick. They w past experiences at other dealerships. Jeff and Eric were great to work with. They made the whole car buying experience painless and quick. They were both very friendly and really listened to what I wanted. Thank you! More
i was long over due for a newer vehicle and Jeff Kessler was great from start to finish. He used the financial and personal information I had given him as well his knowledge of cars similar to the one I cur was great from start to finish. He used the financial and personal information I had given him as well his knowledge of cars similar to the one I currently had/loved to find a great car for me. He had it warm and waiting when I arrived at the dealership, with other options in mind too. He was very friendly, professional, and knowledgeable throughout the process. I had some financial restrictions which complicated the things a little, but Jeff found financing for me on a Mercury Montego that I love more and more everyday. I was highly satisfied with his customer service skills and appreciated how "pain-free" he made my car buying experience. Jamie Groth was also incredibly helpful when it came to making sure I got the best deal possible from the banks. She mirrored Jeff's friendly demeanor and professionalism. Both employees thoroughly and simply answered all of my questions. I am a customer that bases most of my loyalty to a company on customer service. Luther Nissan Kia, Jeff, and Jamie both reflected the stellar reputation I have heard about from others, and exceeded all of my expectations as a customer. I am a young individual with several car purchases left in my life and will definitely return to Luther Nissan when the need arises. More
Very pleased with my experience in purchasing a NEW vehicle. These guys where very helpful and informational.. thanks for the great experience.. would recommend to others.. I walked in with a certain vehicle. These guys where very helpful and informational.. thanks for the great experience.. would recommend to others.. I walked in with a certain expectation but that all changed once I started working with John.. Thanks again!! More
From the first phone call Jeff was courteous and listened to my specific needs. His recommendation was spot on. If that wasn't enough, working with Eric in finance was actually fun. His personality and knowl to my specific needs. His recommendation was spot on. If that wasn't enough, working with Eric in finance was actually fun. His personality and knowledge made a usually painful process a blast. Thanks Luther Kia for putting my wife in a beautiful Optima. More