Back

Luther Kia of Inver Grove

Inver Grove Heights, MN

4.6
4,830 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
Contact Dealership

1470 50th Street East

Inver Grove Heights, MN

55077

Directions

By Type

Showing 4,830 reviews

September 17, 2016

Fantastic Dealership and Staff! I came here the first time 2 months ago to get my 01 Pathfinder serviced. Mike in service got my car in and fixed in under an hour even though I was 2 More

by MJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovonie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Heille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason "Chico" Haskins
Sep 22, 2016 -

Luther Kia of Inver Grove responded

Wow, thank you for this great review about our team at Luther Nissan Kia! We appreciate you sharing that your overall experience in both sales and service has been "top notch". We are so pleased that everyone has worked as a team to make your experience entertaining. We appreciate your recommendations and wish you many happy miles in your new 2016 Kia Sedona! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 16, 2016

Nothing but Issues I was helped by a representative who was very helpful up until I spoke to his management. Very repulsive! I did not feel appreciated at all! They DID More

by ym50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 16, 2016 -

Luther Kia of Inver Grove responded

On behalf of the staff at Luther Nissan Kia, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to being treated disrespectfully is understandable and your experience is unfortunate. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 16, 2016

Awesome! I came into Luther to just look at a few lease options. I met Luis, the salesperson, and he showed my husband and I a few different cars based on the More

by beckygeez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason "Chico" Haskins, Luis Melendez
Sep 16, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia including Luis Melendez and Jerry Simon. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear that you will be coming back again and the team will be thrilled to hear your feedback! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 14, 2016

Jeff is the BEST!!! Jeff, Jerry and Jamie all did an awesome job of getting us into our new 2016 Nissan Altima! We drove up to Luther Nissan Kia from Iowa because they More

by Corinne Reilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

Luther Kia of Inver Grove responded

Thanks for making the trip all the way from Iowa for your purchase of your new 2016 Nissan Altima! It is so great to hear that Jeff Kessler, Jerry Simon and Jamie Groth, the 3 J's as you called them, did a great job for you. Thanks for the recommendation, as well. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 14, 2016

Best dealership both sales and service in the Twin Cities! Best dealer experience in the Twin Cities. They are friendly honest and caring. I have bought 3 cars from them and would not go anywhere else. More

by Malika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Stensrud, Jason "Chico" Haskins
Sep 15, 2016 -

Luther Kia of Inver Grove responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Luther Nissan Kia with only the best there is to offer. It’s so nice to hear that Joe Ray, Jason "Chico" Haskins, Nik Novotny, and Tom Stensrud helped to make your experiences so positive. Please stop in to visit again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 14, 2016

Excellent Dealership! We are from AZ and made appointment for oil change. From the time we entered the Service Dept to the time we left, we experienced excellent customer More

by Pacificblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing this kind review about your recent service experience at Luther Nissan Kia! Thanks also for stopping in for an oil change during your visit from Arizona. It is great to hear that Nik Novotny and the cashier who worked with you provided excellent service. We wish you safe travels and would be happy to help again next time you are in town! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 09, 2016

Great customer service! I recently purchased a 2014 Kia Sorento from LNK. Luis met me right away when I pulled up and helped find the car I was looking for. I had a specifi More

by Brent Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Melendez
Sep 15, 2016 -

Luther Kia of Inver Grove responded

We are happy to hear that Luis was positive, helpful, and went the extra mile during your car-buying experience with us at Luther Nissan Kia. He is new to our store and we are so pleased that he did a great job for you. Thank you for sharing! We wish you safe travels in your 2014 Kia Sorento and look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 08, 2016

Extreme good help today I felt blessed today with a speedy response to my appointment need, accurately quoted in & out time, pleasant staff and the many comforts of home whil More

by nancyjean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gal who took my call at 5 pm wed, fella who explained my cars paperwork at 9:45 pm ( new employee)
Sep 15, 2016 -

Luther Kia of Inver Grove responded

Thanks, Nancy for sharing your recent experience with our service department at Luther Nissan Kia! We are glad you were made to feel at home during your visit and that the staff was speedy and pleasant. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 08, 2016

Gr8 Service Advisor in Mike Wagner I always bring my 2006 Kia Sedona in to have Luther's service advisor, Mike Wagner, take care of it as I know from 9.5 years now of experience that I More

by M. Fogerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Mike Wagner provided you with a great service experience recently, and during your past visits. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. We appreciate your loyalty over the past 9 1/2 years. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 06, 2016

New vehicle first scheduled maintenance Quick, easy, thorough just like Inlike it! I'd add that setting up the appointment by phone was a breeze and was told there was recall warranted work More

by Dave Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Greg Isham in our service department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

...
264
...