Luther Kia of Inver Grove

Great experience there. Traded in 2014 Optima for 2018 Sportage. Salesperson, Rich, was helpful but not pushy. Manager, Paul, was super nice and flexible to meet my there. Traded in 2014 Optima for 2018 Sportage. Salesperson, Rich, was helpful but not pushy. Manager, Paul, was super nice and flexible to meet my needs. More

Great buying experience at Luther Nissan! I recently bought a 2017 Rogue at Luther Nissan (where I've serviced my Altima for years). This was a BIG decision for me! Jason Krogerson and Mi I recently bought a 2017 Rogue at Luther Nissan (where I've serviced my Altima for years). This was a BIG decision for me! Jason Krogerson and Mitch Weiland were patient and helpful as I struggled with this major purchase. There was no pressure, but they kept in touch while I researched, shopped and weighed the options. Ultimately I pulled the plug and I am very pleased with the deal they offered. At delivery, Mitch spent over an hour with me, pairing my smart phone to the Rogue's system and explaining the many features that are new to me, having traded in a 10-year-old vehicle. I highly recommend Luther Nissan for both sales and service! More

Great Service I brought my Kia in for an oil change and I also had my tire fixed. The staff did an awesome job in a timely manner and was very courteous and friendl I brought my Kia in for an oil change and I also had my tire fixed. The staff did an awesome job in a timely manner and was very courteous and friendly. Thanks to all of you for another great visit. More

Excellent service. Did not push anything. Thought I needed brakes but did free check and told me I could wait. Offered coupons I was no aware of. Honest. Did not push anything. Thought I needed brakes but did free check and told me I could wait. Offered coupons I was no aware of. Honest. More

Leased a car on a time crunch We needed to lease a car in literally 4 hours as we were on a time crunch for multiple reasons. Matt was very helpful and got the ball moving for us. We needed to lease a car in literally 4 hours as we were on a time crunch for multiple reasons. Matt was very helpful and got the ball moving for us. We probably were the most annoying customers but he and his team worked with us to get us what we needed in the price range we could afford in the amount of time we needed. We got out of there just in time and so far, I LOVE my car. Thankful for all of their help!! More

Outstanding Experience John Flannery thats the name folks. Im pretty sure hes a newer sales rep. I will say that means nothing. I dealt with a couple other reps here the dif John Flannery thats the name folks. Im pretty sure hes a newer sales rep. I will say that means nothing. I dealt with a couple other reps here the difference is the passion he has for the Brands he sells. When we started looking at Nissans from start to finish he was truly excited with me. That was cool, he also stayed late to make sure i my account or purchase was handled and that I had ZERO unanswered questions. The second piece to this is the fact that he took additional time to help me understand the vehicle i was purchasing and not just pressuring me into something I did not want. He listened to my needs and delivered a vehicle that not only fits those needs but exceeded them. John keep being selling with passion its the reason i bought from you. More

Good customer service You're awesome Scott Holerud. My experience with you is exceptional, compare to Morries dealership. You're ready to work with me at all cause to get m You're awesome Scott Holerud. My experience with you is exceptional, compare to Morries dealership. You're ready to work with me at all cause to get me a nice car and I appreciate all your efforts. Keep up the good work. He has a good sense of humor and acknowledge my presence any time he sees me. More

Service review The service was ok, but my car shakes now when before I took it in it wasn’t shaking. I am not sure exactly what happened, but I’m not happy. The service was ok, but my car shakes now when before I took it in it wasn’t shaking. I am not sure exactly what happened, but I’m not happy. More

If you are a women GO ELSEWHERE! I’ve been a customer of Luther Nissan Kia for the past 7-8 years, purchased a new Nissan Juke car from them in December 2016 always took my car to th I’ve been a customer of Luther Nissan Kia for the past 7-8 years, purchased a new Nissan Juke car from them in December 2016 always took my car to them for service, Oil changes and tire rotations, etc. Wednesday 11/8/2017 I dropped my car off for an oil change they called me to say my two front tires were bald and I needed to replace them. There were 20,000 miles on these tires they were the ones that came with the car 10 months ago. When I asked why were the rear tires like new and the front ones bald they said well I guess you didn’t rotate them enough I told them I only bring my car to you and when I brought it in today I said is it time to rotate my tires? and the gal who checked me and she said nope not this time, Adam the service tech who called me did offer to sell me new tires for the front said nothing about the rear tires needed to be replaced I kept asking why would tires on a 10-month-old car be bald after just 20,000 miles he kept saying the same thing over and over again not rotated enough now I wonder did they ever rotate the tires on this car? I left dealer and called the manager Craig he had left for the day so I left him a message the next morning at 9:30 I still hadn’t heard from him so I called him and within the first two minutes of the phone conversation he said to me I didn’t make the tires and they put cheaper tires on these new cars I reminded him you may not have made the tires but you’re dealer sure was happy to sell me the car with these tires on it with no mention that the tires were cheap when they sold car to me! Craig then said I would be happy to sell you new tires to that I said you’ve just lost my business any referrals and any of my future business. I went over to discount tire on Robert Street I strongly advise anyone needing tires to go there their work ethic, customer service & pricing were Bar superior to Luther Nissan Kia dealer, I was sold a better quality of tire with a better warranty free, tire rotation? free nail repair for the life of the tires and Discount tires talked to me about what kind of driving I did and made sure the tires they sold me were the right ones for me something the dealer never offered to do. Discount tires explain to me that on an all wheel drive car replacing two tires is a bad idea because they will wear uneven causing more tire issues something the dealer never mentioned when they were going to sell me just two tires. A little good customer service would have gone a long way in making this customer come back but now they’ve lost me forever. Big mistake to go to this Dealer. More

Salesman Only bought here because of the amazing salesman. Matt Bruce. Best experience and customer service I have seen in 30 years. All the finance folks and Only bought here because of the amazing salesman. Matt Bruce. Best experience and customer service I have seen in 30 years. All the finance folks and managers were amazing. Home run !! More