Luther Kia of Inver Grove

Good customer service Good explanation , will visit at any time employer. Will visit again for new key fob. Am equally planning to do all my services at Nissan Kia . Good explanation , will visit at any time employer. Will visit again for new key fob. Am equally planning to do all my services at Nissan Kia . More

A shop I can trust It's hard to find a shop where you feel confident you are not being over sold services, esp as a woman. Scott was very respectful and they didn't go h It's hard to find a shop where you feel confident you are not being over sold services, esp as a woman. Scott was very respectful and they didn't go hunting for more work to do on my car. I will return even though it is not convenient to my home. More

Very Good with delivering customers desired automobile Very nice customer service. Nice accommodations supplied as you await the financial results. Patience with a good attitude. Worked hard to satisfy the Very nice customer service. Nice accommodations supplied as you await the financial results. Patience with a good attitude. Worked hard to satisfy the customer. Explained any question helpfully. All around great experience while buying a new vehicle. Clean atmosphere as well. More

Great costumer service Jeff did an amazing job. Made sure I was 120 percent satisfied on the car I was going to lease, worked hard on making sure we stayed in my price range Jeff did an amazing job. Made sure I was 120 percent satisfied on the car I was going to lease, worked hard on making sure we stayed in my price range and made sure I was totally comfortable before leaving the lot. Buying or leasing a car can be a long stressful process but Jeff made sure he got us in and out as fast as possible, answered any questions we had and was very personable. Had a lovely experience. More

Oil change Fast and friendly service, easily made appointment online, was able to get in same day, clean and organized, had snacks and coffee which was a bonus! Fast and friendly service, easily made appointment online, was able to get in same day, clean and organized, had snacks and coffee which was a bonus! More

Excellent and professional Very courteous, thorough employees. Made sure I knew exactly what was done. Snacks and a comfortable waiting area made the time go fast. A great exp Very courteous, thorough employees. Made sure I knew exactly what was done. Snacks and a comfortable waiting area made the time go fast. A great experience. More

The 9 Hour Day I have worked with Matthew in the past and when my 12yo Acrua died, I texted him at 7:30am and was at the dealership by Noon. For the next 8 hours, w I have worked with Matthew in the past and when my 12yo Acrua died, I texted him at 7:30am and was at the dealership by Noon. For the next 8 hours, we test drove 4 different vehicles during a snow and ice storm, found out my credit rating tanked due to ex spouse, he and his manager, Craig, talked me down from a full meltdown. then Ryan the finance manger swooped in, spoke with me about what I could get, and the deal was done. The service department then test drove the vehicle during the storm, brought it back and WASHED the car before giving me the keys. Despite the fact the car was going to be a mess the moment I drove it, they wanted me to have a perfect car to drive away with. They were kind, courteous, patient, generous with their time and humor. I will be back in 2 years when it is time for my youngest to get her car!!!!!!! More

Nissan Rogue I? had a certain vehicle ‘type’ in mind... uncertain of Make/Model I wanted. I? knew I? wanted a smallerSUV, pearl in color, and dark rims.. Andy H fo I? had a certain vehicle ‘type’ in mind... uncertain of Make/Model I wanted. I? knew I? wanted a smallerSUV, pearl in color, and dark rims.. Andy H found me a NissanRogue in the midnight edition and it couldn’t b more perfect! I? drove the 2018 to begin w but couldn’t make the payment work.. so Andy called me back and found the same vehicle in a 2017 with a payment that worked! I? am very satisfied with not only the vehicle, but the sales aspect, financing, and how easy the process was! More

Bitter cold and a flat tire - got immediate service Was expecting to go in for routine service but when I got to my car the front left tire was flat. Bad weather to have to change a tire, but got it do Was expecting to go in for routine service but when I got to my car the front left tire was flat. Bad weather to have to change a tire, but got it done and brought my Altima in. Got immediate service, but needed a new tire. As usual, even with something unexpected got excellent, knowledgable and courteous service. More

Trade in I love Inver Grove Nissan Kia! This was my third vehicle I've bought from this dealership. The crew here are a great! Staff is educated in superior c I love Inver Grove Nissan Kia! This was my third vehicle I've bought from this dealership. The crew here are a great! Staff is educated in superior customer service. The vehicle service department is top notch and John Pellerzi, Craig Brink and Jamie Groth always go above and beyond for the best car buying experience ever! More