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Luther Kia of Inver Grove

Inver Grove Heights, MN

4.6
4,831 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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1470 50th Street East

Inver Grove Heights, MN

55077

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Showing 4,831 reviews

June 06, 2018

Great customer service I went into Luther Kia with the idea that I may purchase a new vehicle, but it wasn’t necessarily a priority as my current Kia soul was still very ni More

by DREA37321974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent visit to Luther Nissan Kia is great to hear! We are so glad that Scott Holerud and his team provided an experience worthy of 5 stars. Thank you for sharing. We wish you many happy miles in your new Kia Soul! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Leasing experience at Luther Nissan This is the 3rd vehicle I have leased from Luther Nissan. Always a pleasant experience and Scott in sales was great to work with, as is everyone at Lu More

by Dka12121967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Thanks for sharing your recent sales experience with Scott at Luther Nissan Kia! We really appreciate your choosing us again for your new vehicle purchase! I will be sure to share your kind words with Scott. Stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Great see The dealership was very friendly and professional. Their waiting room was very comfortable and I didn’t have to wait long for my oil change. My car w More

by JCONNOLLYIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Oil change You guys do a very good job but I'm not happy that some of my stuff is messed with and not put back, like turning off my headlights off automatic, an More

by MISSJEAN_2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovonie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nemitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Hi Jean, Thank you for your comment. We are sorry to hear that some of your controls were adjusted. I'll be sure to share your feedback with our service manager. This helps us improve our service so thank we appreciate your honesty. We are so pleased that you are happy with your experiences with Jovonie. He is an asset to our sales team and we appreciate you sharing! Stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Wasn't expecting a payment Came in with a coupon for a free service and found out I had nails in my tire and to patch it would be 50 dollars. I was first told 45 but when I chec More

by kfinney1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Thank you for bringing to our attention your concern with your recent service visit at Luther Nissan Kia. I will be sure to share you feedback with the management team. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Great experience I was very satisfied with the service I received from Igor at the dealership. He was very helpful and knowledgeable. I enjoyed my experience and went More

by dechnainechel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Tenenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Erkkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Luther Kia of Inver Grove responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with Igor Tenenbaum at Luther Nissan Kia in Inver Grove Heights. Thank you for sharing! We wish you safe travels in your new Kia Forte and look forward to seeing you again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 04, 2018

Excellent Customer Service I have been in customer service for years; therefore, I believe excellent customer service is expected. I dealt mostly with Jeff Kessler, but there w More

by jechris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Jun 05, 2018 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Jeff Kessler. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear that you will be coming back again and the team will be thrilled to hear your feedback! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 04, 2018

Recommend highly They make you feel important and you are number one, each and everytime.Very friendly and informative. I will be buying my next Nissan at Luther Nissa More

by RLDEGRAW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Gonzalez
Jun 05, 2018 -

Luther Kia of Inver Grove responded

Wow! Thank you for your kind words. They mean a lot to us! We are so happy that you feel valued and respected when you visit our store. We strive for excellent customer service each and every day and we are so glad the we achieved that with you. I will be sure to pass this on to the team you worked with. Have a wonderful day! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 04, 2018

Purchase sportage Igor was professional and helpful . He assisted making the purchase very speedy which was very much appreciated, Sue and Craig made sure I was well More

by wieremann5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Tenenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Wegleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Luther Kia of Inver Grove responded

Thank you, Cheryl, for the 5 star rating! We are so glad that Igor was professional and helpful during your recent vehicle purchase. We appreciate you sharing and look forward to working with you again in the future! We wish you many happy miles in your new Kia Sportage! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 03, 2018

Fast and friendly I knew what I wanted before coming to the dealership and they had my car ready. Very friendly. Also a great website to navigate the inventory. More

by barstow41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind review. We are pleased that you found your experience with Scott to be friendly and efficent, too! We appreciate you sharing and look forward to serving you again in the future. Remember, your first oil change is free! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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