Luther Kia of Inver Grove

Money Hungry Dealership This dealership screwed up the paperwork first of all, Expected my brother to sign the new contract with higher interest claiming to extended his mont This dealership screwed up the paperwork first of all, Expected my brother to sign the new contract with higher interest claiming to extended his months to make his payment lower. Obviously, my brother traded his car and also put down $1000 down. Well he got his car back with problems now. Lights don't work, His speedometer don't work and he cant even tell how fast or slow he's going. They made him pay an additional $58 or he wont get his car back. I will be helping my brother file a complaint to Minnesota Department of transportation dealer complaint and BBB today! Anyone that has issue with this dealer in specific, there are ways to file a complaint and let the state handle their money hungry scam they have going on. If you are buying a used vehicle, please follow the Lemon Law so you may be able to know what to do. More

Friendly Knowledgeable Efficient I took my car in for a repair and I was very pleased with the experience and outcome. My brakes were shot and the repair job was excellent. I took my car in for a repair and I was very pleased with the experience and outcome. My brakes were shot and the repair job was excellent. More

I always receive excellent customer service Outstanding customer service always. Friendly service at check in location and always look at past service provided by the history in your files. Grea Outstanding customer service always. Friendly service at check in location and always look at past service provided by the history in your files. Great work! More

reliable and consistent the crew is excellent both personable and professional. Colin knew who I was before I even got out the door of my vehicle. I was surprised that he r the crew is excellent both personable and professional. Colin knew who I was before I even got out the door of my vehicle. I was surprised that he remembered me from a 6 months ago. I had a different vehicle and I was also early for my appointment :-) More

Excellent Service Very helpful & understanding about what you can afford no pressure. You feel comfortable working with these people. They really want you to be Very helpful & understanding about what you can afford no pressure. You feel comfortable working with these people. They really want you to be happy with your purchase. More

Kindness and Honesty From Nic taking my info and Taylor checking my car over I was so pleased. Just wanted to have my car checked over for long trip back home to MI. It is From Nic taking my info and Taylor checking my car over I was so pleased. Just wanted to have my car checked over for long trip back home to MI. It is always scary thing not knowing anything about dealership but they were completely honest and understood my nervousness. They are both an asset to your business. More

Awesome Service Department! From the moment I drove into the service garage, my experience was great. Colin helped me and is outstanding! He is friendly, knowledgeable, patient, From the moment I drove into the service garage, my experience was great. Colin helped me and is outstanding! He is friendly, knowledgeable, patient, etc. Communication was spot on. He is definitely an asset to your dealership and I'll return to this location for future service/sales! More

Car check up Very professional from the minute I walked in. My advisor Adam was Great. Very comfortable Waiting area Car was washed and ready when they Came t Very professional from the minute I walked in. My advisor Adam was Great. Very comfortable Waiting area Car was washed and ready when they Came to get me Adam told me what had been done And what needs to be done in the future. More

Service for my Soul I had no idea what to expect, nor what I was doing. Your staff was really friendly and helpful, and got the whole thing going. My service issue was I had no idea what to expect, nor what I was doing. Your staff was really friendly and helpful, and got the whole thing going. My service issue was something dealing with a function recall, and all of the information was all prepared so my experience was quick and simple. I didn't even have to bring paperwork. Michael Wagner was friendly, quick, and efficient. The whole thing was over so quickly, I was almost disappointed. Thank you for making it so easy. More

Excellent dealership I always go to this dealership to have my car serviced. The mechanics are highly skilled, the service technicians communicate clearly the cost of the I always go to this dealership to have my car serviced. The mechanics are highly skilled, the service technicians communicate clearly the cost of the items before work is done, and the quality is excellent. They stand behind their work. More