Luther Family Ford - Service Center

Service depth was clean the Service writer was courties and they were quick at executing my oil change. I've been using them for all of my Services since 2004. Highly recommend them to all of my family and and they were quick at executing my oil change. I've been using them for all of my Services since 2004. Highly recommend them to all of my family and friends. More

Service was done on time as informed. Professional, courteous employees. Done as promised and kept me informed. Professional, courteous employees. Done as promised and kept me informed. More

The shop seemed organized & the staff was friendly. Jennifer & Ryan were great to deal with. Jennifer & Ryan were great to deal with. More

They were very helpful the moment I pulled into the bay to hand my keys away. It was nice to have the employee text me throughout the process my vehicle was in the shop to give updates. to hand my keys away. It was nice to have the employee text me throughout the process my vehicle was in the shop to give updates. More

Did a great job on selling the car to us a good job putting on the accessories we wanted putting on the accessories we wanted More

Always professional and friendly. From the person at the kiosk to the lady that checks you out. Plus they do good work. From the person at the kiosk to the lady that checks you out. Plus they do good work. More

My Explorer had some transmission troubles. Thankfully I was still in warranty. Brian and the rest of the team took care of everything for me, including all the paperwork to get it fixed. Very Thankfully I was still in warranty. Brian and the rest of the team took care of everything for me, including all the paperwork to get it fixed. Very pleased with the communication and service! More

I felt that this time I was being pressured into repairs or services. Also prices are getting outrageous $132 for an oil change and cabin air filter. Thinking it is time to review my options and go somewh or services. Also prices are getting outrageous $132 for an oil change and cabin air filter. Thinking it is time to review my options and go somewhere else. More

Great customer service. Excellent communication and explanation of the diagnosis of my truck. Will definitely return for future service Excellent communication and explanation of the diagnosis of my truck. Will definitely return for future service More

They’ve done a good job to make sure I’m happy and always explain everything clearly. But again the one thing I wasn’t pleased with was the cleanliness of my vehicle when done. Lots of dirt and grime marks f explain everything clearly. But again the one thing I wasn’t pleased with was the cleanliness of my vehicle when done. Lots of dirt and grime marks from service tech. I understand that they have a dirty job but I also feel they need to keep in my the cleanliness of the customers vehicle More