Terry Wicklow
Terry Wicklow at Luther Family Ford

Terry Wicklow

Ford Master Certified Sales Consultant

Luther Family Ford

3302 36th St S
Fargo, ND 58104

Contact Me
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162 Reviews

Dealership Experience

19 yrs, 4 mos

Industry Experience

22 yrs, 4 mos

not yet
rated

162 Reviews

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162 Reviews of Terry Wicklow

September 28, 2026

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Employee Rating

I enjoyed this experience and looking fwd to more as I get to know my vehicle More

by glenn.kenward
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 28, 2026

Luther Family Ford responded

Thank you for supporting Luther Family Ford, we appreciate your business!

September 11, 2026

Dealership Rating
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Luther Ford is a good dealership. Bought my 2025 Ranger. Good price and good vehicle. More

by dave.rassel
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 11, 2026

Luther Family Ford responded

Thanks a million, from the Luther Family Ford Team!

December 06, 2023

Dealership Rating
Employee Rating

It was a great experience. Everyone was friendly and helpful. I would recommend this dealership to anyone. More

by mhornstein
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brad Gianakos

November 26, 2023

Dealership Rating
Employee Rating

Very easy to work with when buying or leasing a vehicle. The sales people are knowledgeable. More

by TROYANDSHELLY
Recommend Dealer
Yes

Other Employees Tagged: Terry Wicklow

Nov 26, 2023

TROYANDSHELLY responded

Very happy with our purchase!!!

November 15, 2023

Dealership Rating
Employee Rating

Done on time and work completed as promised. Very happy with the service department at LFF! More

by djshea0
Service Price Transparency
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Recommend Dealer
Yes

October 29, 2023

Dealership Rating
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Been happy with service at Luther since 2013. Until this week. Longest i have ever waited was 90 minutes. On Friday it was 6 hours. The man who checked me in was condescending and dismissive of e More

by BUCKOSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 29, 2023

Luther Family Ford responded

I would like to apologize for the long lines and wait times last Friday. A few factors contributed to that situation. Prior to opening a line had formed that extended most of the way down the driveway. To add to the situation we ended up unexpectedly short staffed. This made an already difficult and stressful situation worse for both the guests and staff alike. Despite pulling technicians from the main shop to assist, and working through the lunch break, we could not get ahead of the line. What we can control however is our attitude and how we treat our guests. I apologize if you were treated rudely, that is not how I went my guests to be treated. Luki (Quick Lane manager) prides himself on how his guests are treated. We will reach out privately once we look into this situation further.

Oct 30, 2023

BUCKOSU responded

Thank you for responding. I am guessing that my next experience will be positive.

October 27, 2023

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Employee Rating

Service Manager Steve Fischer has been great to work with. He keeps me informed on the process and provides timely service. More

by wittes
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Fisher

October 21, 2023

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Employee Rating

It was a great experience working with Terry again. The fiance people took use though everything we needed to know More

by tireguy
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

October 06, 2023

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Employee Rating

I arrived early and my oil was changed quickly, very professional and courteous staff. Highly recommend. More

by Herrud
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Kotschevar , Travis Dickinson

October 05, 2023

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Employee Rating

Terry Wicklow was my salesman and has been a fantastic support in dealing with a few issues in my brand new Maverick. I can say with certainty that if Terry was not how he was I would have likely retuned More

by COLINHELFENSTEIN
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Recommend Dealer
Yes
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