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2,825 Reviews of Luther Family Ford - Service Center
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March 27, 2023
Went to drop off my truck for an oil change and the salesmen do not stop pestering you. salesmen do not stop pestering you. More
by MHAMILTON6
Verified CustomerEmployees Worked With
Other Employees :
Carter Keller, Josh Soine, Zach Petersen, Bryce Kraker
March 26, 2023
Well organized, clean facility, lot needed snow maintenance. Nice wading area. Very few electric vehicles available in lot, lots of advertising for them but no availability? maintenance. Nice wading area. Very few electric vehicles available in lot, lots of advertising for them but no availability? More
by Johnson Dutton
Employees Worked With
March 26, 2023
Getting in takes awhile, but work is always top notch. Have to book appointments 3 to 4 weeks out is mostly inconvenient! Have to book appointments 3 to 4 weeks out is mostly inconvenient! More
by TIFFENYALLEN
Employees Worked With
March 26, 2023
I always shop Luther family Ford for my vehicles and whenever I need to get my car serviced. I’ve had good luck with all my appointments except one and they made good on it. Really good on it. The perso whenever I need to get my car serviced. I’ve had good luck with all my appointments except one and they made good on it. Really good on it. The person that did my oil change that one time didn’t tighten something so oil was leaking in my garage in my daughters driveway when I go to her home and on the carpet rug that I had in my garage And the service department came out and cleaned up my garage. The carpet that was in my garage and they even went to my daughters house and got the stain out of her driveway. I tell you what that is the best xxxx service I’ve ever gotten from anyone and I will always Always praise my Luther family Ford service center you guys rock and if you don’t you fix it but it’s very rare very rare that you don’t. Thank you for all you do. More
by Jewels0419
Employees Worked With
Other Employees :
Travis Dickinson
March 25, 2023
Dropped off the vehicle the night before. Was contacted about 2 pm, that the work was done. Nice that I didn’t have to check on it. Picked it up at about 6 pm. Excellent service! Was contacted about 2 pm, that the work was done. Nice that I didn’t have to check on it. Picked it up at about 6 pm. Excellent service! More
by Djaj1062
Employees Worked With
March 25, 2023
Upon arrival to pick up vehicle I was told “we drove it around and we didn’t hear nothing wrong with it so it’s probably fine.” No inspection of the vehicle was done. Staff handed me the keys and another around and we didn’t hear nothing wrong with it so it’s probably fine.” No inspection of the vehicle was done. Staff handed me the keys and another employee proceeded to yell “hurry out of here, you’re wasting space” Rude and inconsiderate. Will not be taking any of our Fords here. Employees refused to provide names of who worked on my vehicle or who that rude employee was. More
by jeberle14
Employees Worked With
Other Employees :
Travis Dickinson
March 23, 2023
They got my car in right away and fix what was wrong very professional and at a reasonable price would recommend to everyone professional and at a reasonable price would recommend to everyone More
by vivianschulz
Employees Worked With
Other Employees :
Timothy Lipa, Travis Dickinson, Kayla Blank
March 23, 2023
Service was prompt and quick. Cost of the repair was reasonable. Service Advisor kept me well informed on the status of the service work. Cost of the repair was reasonable. Service Advisor kept me well informed on the status of the service work. More
by mlipp
Employees Worked With
Anna Hawkins
March 23, 2023
Went in for ABS and Traction light on and couldn’t figure out what was wrong, light came back on within 12 hours of having it back out what was wrong, light came back on within 12 hours of having it back More
by BABJOHN
Employees Worked With
