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2,825 Reviews of Luther Family Ford - Service Center
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May 13, 2023
Scheduled a brake check and do work on any recalls service writer added un wanted or needed oil change had someone drop off vehicle that did not realize oil change was added steve said I signed and au service writer added un wanted or needed oil change had someone drop off vehicle that did not realize oil change was added steve said I signed and authorized oil changecwhich was impossible as I was not even there he said my name was signed on paper all I know is I didn't sign for all I know it could have been one of your employees as oil change was added when not authorized how do I know the signature was not added felt like I was being called a lier More
by NANTTMIKE
Verified CustomerEmployees Worked With
Dylan johnson sales five stars
May 13, 2023
I made an online appointment for a Quick Lane oil change and the whole process went great. Quick Lane was ready for the appointment took the car in and completed the work and I was on my way out in no time. and the whole process went great. Quick Lane was ready for the appointment took the car in and completed the work and I was on my way out in no time. More
by way_gerhammond
Employees Worked With
May 12, 2023
Arrived on time for the appointment. Warmly greeted. Done very timely. I’m very satisfied! Warmly greeted. Done very timely. I’m very satisfied! More
by Greg
Employees Worked With
Other Employees :
Travis Dickinson
May 12, 2023
I had a great experience. They were very thorough with their diagnosis and Anna kept me updated on progress throughout the process. They were very thorough with their diagnosis and Anna kept me updated on progress throughout the process. More
by DRSIMON5957@GMAIL.COM
Employees Worked With
Anna Hawkins was service manager. Idk the tech
May 11, 2023
Well. Drove up. Walked inside didn't even get acknowledged by anyone for 5 minutes. Then there was a nice young gal, that asked how she could help me. Drove up. Walked inside didn't even get acknowledged by anyone for 5 minutes. Then there was a nice young gal, that asked how she could help me. After a hr wait. Finally done . Got keys paid. And walked outside for 10 minutes. Trying to find my pickup. Was just about to walk back inside and ask where the heck they parked it. Finally. Way down at the farthest end of parking. Where there were clearly other spots way closer to park , and find it.. More
by Tucker1
Employees Worked With
Oil bay
May 10, 2023
I have been here for service on my vehicles for a few years now. The people Luther are very helpful and courteous. years now. The people Luther are very helpful and courteous. More
by msgakp1951
Employees Worked With
May 07, 2023
Another good experience at Luther. Easy in and out thorough service friendly staff. Thank you Easy in and out thorough service friendly staff. Thank you More
by NGPETE
