2,825 Reviews of Luther Family Ford - Service Center
The mechanic was so friendly and got my car in 30 minutes early so I could make it to a meeting! early so I could make it to a meeting! More
Have purchased two Ford vehicles from Luther Ford in Fargo. Both times I received good customer service, and intend upon going back for another purchase in the future. Thank you Luther Ford Fargo!! Fargo. Both times I received good customer service, and intend upon going back for another purchase in the future. Thank you Luther Ford Fargo!!! More
Brian and Steve made sure that we were safe and on the road after our water pump went out over our wedding weekend. They and the team went above and beyond for our family. road after our water pump went out over our wedding weekend. They and the team went above and beyond for our family. More
Friendly and easy to work with. Luka was very helpful with follow up questions and assistance. Luka was very helpful with follow up questions and assistance. More
Brian really went above and beyond trying to determine a difficult issue with my vehicle. He stood behind their work and made sure I was satisfied. difficult issue with my vehicle. He stood behind their work and made sure I was satisfied. More
I asked that they please look under car for a noise we have been hearing. My husband thinks it's in the suspension. Pretty much told we must be hearing things that are not there and now it is getting wors have been hearing. My husband thinks it's in the suspension. Pretty much told we must be hearing things that are not there and now it is getting worse and I have to now make another appointment to have it looked at. I work too and it's hard for me to take time off to bring it back in. Just feel we were not taken seriously. This vehicle is under warranty and want it looked into! More
I’ve been taking my car here for 11 years, the service is good, and fast. The problem was in the customer service, for the first time in all these years I finally received a perk 20.00 off!!! Come to find ou good, and fast. The problem was in the customer service, for the first time in all these years I finally received a perk 20.00 off!!! Come to find out at home it was expired, and have the oil change and was told I could have used it , great it’s at home. I asked for a car wash, I was told she would have to find help to do it, sadly it’s a perk and I just said forget it, I didn’t want her to go thru the trouble when her tone was that it was going to be just that. I think that if you’re going charge 62.00 for an oil change the customer service perks need to be kicked up a notch or several. More
Getting service at Luther Family Ford is quick and easy. They give valuable feedback on the condition of my vehicle when the service is complete. They give valuable feedback on the condition of my vehicle when the service is complete. More