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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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February 13, 2021

I needed a battery and was able to get right in. Since I was leaving town the next day it sure was appreciated. Will come back for service again. More

by JIMFGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2021

Needed a replacement battery. Got in immediately, met with friendly service representative who was masked (as was everyone in the dealership) and was told install would not take long. Waited in the lobby More

by SGREEN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tryg Letnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Service tech explained the items they had check and installed a new windshield wiper for FREE! Work was done quickly I would recommend this service dept to friends More

by BHLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
February 11, 2021

I had two services: replacing four tires and repair wheel bearings. The tire price is reasonable compared to other places. The cost for repair wheel bearing was around $830. You did a good job for both servi More

by zhaohui_liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Weninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickenson
February 07, 2021

Dealer did not have a valve stem in stock. They did not reset my oil life back to 100 percent after the oil change. Nothing was said about changing out the rusty, bulging lug nuts. There were three tires w More

by BTIBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
-Cody Stark
February 06, 2021

Brad (Service Manager) & Steve Fisher (Service Writer) & Terri were the people I worked with. Professional yet friendly. 2016 Ford FLEX which I purchased new from Luther was having issues with the Key Fob. More

by katpau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Jordet, Steve Fisher, Terri
February 06, 2021

Our salesperson Dave O. was great to work with. We had a couple warranty items and he set up a service appt. that was convenient for us. Erik and the service team took care of the issues and we were very ha More

by JMack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Overland
February 04, 2021

Had a low oil pressure warning on my dash of my 2019 F150. Took it to Luther and they diagnosed the issue, ordered the parts and within a day it was completed. Very satisfied with the crew at Luther For More

by BOLSON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
February 04, 2021

They made my experience very good and they did all I asked them to do. they also summarized every thing w they completed when they were done with my vehicle. More

by davebecky66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Weninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Wicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Always excellent service; work completed on time. Friendly staff. Attention to detail. Appreciate the car wash after the oil change and servicing the recall. Thank you More

by sjwilson19
Recommend Dealer
Yes
Employees Worked With
Eric H.
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