Luther Family Ford - Service Center

Very friendly and helpful. Was informed with the amount it was going to be and what was damaged. Liked the fact I was able to pay for and pick up after the shop closed. it was going to be and what was damaged. Liked the fact I was able to pay for and pick up after the shop closed. More

All are professional and great to work with. Brian has been very good to me and I trust his advice when I have questions or need help. been very good to me and I trust his advice when I have questions or need help. More

Great service I brought my vehicle in for oil change and a tire rotation and everything was done within 30 minutes. Thanks and good job a tire rotation and everything was done within 30 minutes. Thanks and good job More

Did not get service repair was scheduled for. Very upset. Told if gps goes black again to calll bring in for readings! Poor poor communication! Steve finally agreed to check for codes..did update upset. Told if gps goes black again to calll bring in for readings! Poor poor communication! Steve finally agreed to check for codes..did update on gps. Wasted trip to Fargo. Ford needs to get better training...or stop jerking customers around! Ford inGrand Forks are horrible service..all they did was disconnect battery for few min..never ran for codes. Said if happened again need to replace module. So stopped at Fargo Ford and was told that would replace module. Told them it was still working ..but said they would replace module...never said a dam thing about codes. So made appt. then Nothing done! POOR Communication.not very happy with Ford service. More

Great job as always the staff at LFF, has always been excellent thats,why I always come back. Terry Wicklow rocks so does Megan Weninger keep them happy. excellent thats,why I always come back. Terry Wicklow rocks so does Megan Weninger keep them happy. More

I bought my Ford Edge in March of last year. Due to the pandemic I didn’t use the FordPass until recently. I tried calling the helpline but they couldn’t understand what was wrong. We brought it into Luthe pandemic I didn’t use the FordPass until recently. I tried calling the helpline but they couldn’t understand what was wrong. We brought it into Luther, they ordered a new TCU Module and was able to program it. Great service! More

They were ready to go to work and got everything done in a timely matter. Were courteous and attentive to the tailgate problem. Thank You! a timely matter. Were courteous and attentive to the tailgate problem. Thank You! More

Service was efficient and professionally handled from arrival to departure. Very happy as the service department was courteous and prompt. Very happy with the service department. arrival to departure. Very happy as the service department was courteous and prompt. Very happy with the service department. More

I came in for a warranty job. Drove right in, fast!Very I came in for a warranty job. Drove right in, fast! Very courteous, friendly,Josh was awesome.was out in no time at all.thank you, josh! I came in for a warranty job. Drove right in, fast! Very courteous, friendly,Josh was awesome.was out in no time at all.thank you, josh! More

Truck had not been inspected when I got there to pick it up , waited 3 hours for it to be finished, not good to waste my time up , waited 3 hours for it to be finished, not good to waste my time More