Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,100 reviews
June 28, 2023
Nice work very knowledgeable professional personal everyone very polite an nice waiting area to very happy with this dealership everyone very polite an nice waiting area to very happy with this dealership More
by ypatselov
Verified Customer
June 28, 2023
Very happy with the service. Would recommend to others. Will be back when needed thanks Would recommend to others. Will be back when needed thanks More
by arlanawantsmail
Employees Worked With
June 28, 2023
It was a pleasant experience. Justin was very knowledgeable about the truck. The truck was very clean. Justin was very knowledgeable about the truck. The truck was very clean. More
by armadale
June 27, 2023
Terry Wicklow has been my sales person for 2 leases and now the purchase of a 2023 escape. Terry has always been upfront and honest with each transaction. I have nothing but good things to say. now the purchase of a 2023 escape. Terry has always been upfront and honest with each transaction. I have nothing but good things to say. More
by MUNGTONG
June 27, 2023
Total satisfaction with follow-up service after purchasing a used vehicle! They fixed all the issues and the sales and service were excellent! purchasing a used vehicle! They fixed all the issues and the sales and service were excellent! More
by Barb
June 27, 2023
Anna was wonderful to work with under stressed conditions with me being out of town in Fargo ND for work. Being from MSP and Fargo auto rental companies do not offer one way rentals. She got the unit in, d with me being out of town in Fargo ND for work. Being from MSP and Fargo auto rental companies do not offer one way rentals. She got the unit in, diagnosed and fixed within a week! Went above and beyond keeping me abreast of what happened, if it was worth fixing - etc.. last year July, Boyer via Penske fleet service performed some transmission service and did not follow Ford procedure (doubled the transmission fluid) which ultimately led to the failure encountered in ND (along with the vehicle having 176k miles). I will for sure buy my next Ford Explorer from Fargo Luther Ford (Terry Wicklow) who referred me to Anna when I called him regarding the demise I was dealing with in Fargo. More
by Derek Schuck
Employees Worked With
Anna in service. Best I’ve encountered in 30 years of driving Ford Edge and or Explorer’s
June 26, 2023
Very helpful and willing to get moving to get the job done, the service department is very customer driven! I appreciate them all! done, the service department is very customer driven! I appreciate them all! More
by Millerkevin1201
Employees Worked With
June 26, 2023
Courteous and patient. Knowledgeable and accommodating during the service time. Efficient and respectful. Clean waiting area. Thank you. Knowledgeable and accommodating during the service time. Efficient and respectful. Clean waiting area. Thank you. More
by Tom
June 26, 2023
Have bought five cars here. I have always gotten very good service here very good employees. I have always gotten very good service here very good employees. More
by muhl2
