Luther Family Ford

Overall good experience. The only issue was being told 3 different interest rates throughout the process. I understand that it can vary but being told that the average rate i The only issue was being told 3 different interest rates throughout the process. I understand that it can vary but being told that the average rate is 6.49% when it wasn’t reality was pretty misleading. More

Brian and Steve made sure that we were safe and on the road after our water pump went out over our wedding weekend. They and the team went above and beyond for our family. road after our water pump went out over our wedding weekend. They and the team went above and beyond for our family. More

Sales person, Jared Schlomann, was very knowledgeable and friendly. We would recommend him to anyone we know who is car shopping. friendly. We would recommend him to anyone we know who is car shopping. More

I asked that they please look under car for a noise we have been hearing. My husband thinks it's in the suspension. Pretty much told we must be hearing things that are not there and now it is getting wors have been hearing. My husband thinks it's in the suspension. Pretty much told we must be hearing things that are not there and now it is getting worse and I have to now make another appointment to have it looked at. I work too and it's hard for me to take time off to bring it back in. Just feel we were not taken seriously. This vehicle is under warranty and want it looked into! More

Hadley was very knowledge about the vehicle, represented Luther Ford impeccable, and was a wonderful oerson to work with Luther Ford impeccable, and was a wonderful oerson to work with More

Brian really went above and beyond trying to determine a difficult issue with my vehicle. He stood behind their work and made sure I was satisfied. difficult issue with my vehicle. He stood behind their work and made sure I was satisfied. More

Friendly and easy to work with. Luka was very helpful with follow up questions and assistance. Luka was very helpful with follow up questions and assistance. More

I’ve been taking my car here for 11 years, the service is good, and fast. The problem was in the customer service, for the first time in all these years I finally received a perk 20.00 off!!! Come to find ou good, and fast. The problem was in the customer service, for the first time in all these years I finally received a perk 20.00 off!!! Come to find out at home it was expired, and have the oil change and was told I could have used it , great it’s at home. I asked for a car wash, I was told she would have to find help to do it, sadly it’s a perk and I just said forget it, I didn’t want her to go thru the trouble when her tone was that it was going to be just that. I think that if you’re going charge 62.00 for an oil change the customer service perks need to be kicked up a notch or several. More

Getting service at Luther Family Ford is quick and easy. They give valuable feedback on the condition of my vehicle when the service is complete. They give valuable feedback on the condition of my vehicle when the service is complete. More

The service was way faster than estimated for a walk in oil change and tire rotation! Excellent, quick service on busy Friday afternoon. oil change and tire rotation! Excellent, quick service on busy Friday afternoon. More