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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
July 10, 2022
Strong customer service. Worked hard to fit me in and then exceeded expectations. Great Shop! Worked hard to fit me in and then exceeded expectations. Great Shop! More
by Lon.lawson
Verified Customer
July 09, 2022
So pleased with the service. Nathan, Terry, and Brad were all very pleasant, knowledgeable, thorough with the entire process. You've made a customer for life. Thanks! Nathan, Terry, and Brad were all very pleasant, knowledgeable, thorough with the entire process. You've made a customer for life. Thanks! More
by derdman
July 09, 2022
Poor service. I took my car in for a recall on the transmission, only for them to not fix anything but still charge me 150 bucks. Also the representative was extre I took my car in for a recall on the transmission, only for them to not fix anything but still charge me 150 bucks. Also the representative was extremely rude and gave really no reasoning as to why it was not fixed other than it was not broke enough. More
by Tkrenzy42
Employees Worked With
July 09, 2022
Good service nice people time fair good people exception knew about about truck thank you knew about about truck thank you More
by pturnwall
Employees Worked With
July 09, 2022
Every time we bring our vehicle to Luther Ford we are treated very well! On the last visit , they explained the problem to my wife, took care of it, & she was on her way! treated very well! On the last visit , they explained the problem to my wife, took care of it, & she was on her way! More
by best1
July 09, 2022
Friendly group and knowledgeable staff. I was impressed with the cleanliness of the inside and outside of Luther Family Ford. I was impressed with the cleanliness of the inside and outside of Luther Family Ford. More
by SHELLEYLYNN
Employees Worked With
Don't remember the names but the ones we delt with would all receive 5 stars.
July 08, 2022
Always friendly, consistent high service, good waiting room area, and it was interesting to see the F150 electric truck in the showroom room area, and it was interesting to see the F150 electric truck in the showroom More
by mark.krejci
Employees Worked With
I cannot remember who helped me for the oil change
July 08, 2022
Very easy to deal with. They are trusting, willing to help, and go out of their way to create a great experience! They are trusting, willing to help, and go out of their way to create a great experience! More
by CJDEMAR67
Employees Worked With
July 08, 2022
Very polite the part person was very informative. They car was done before they estimated. They car was done before they estimated. More
by rbwf
Employees Worked With
July 08, 2022
Everyone is always so nice and professional at Luther Family Ford. Ryan Kotschevar, especially, is extremely knowledgeable and confident and good looking too. Never change! Family Ford. Ryan Kotschevar, especially, is extremely knowledgeable and confident and good looking too. Never change! More
by Notanemployee
