Luther Burnsville Volkswagen

Outstanding End to End This dealership really has their act together from end to end. It starts with outstanding no pressure sales personal, great back office financing peop This dealership really has their act together from end to end. It starts with outstanding no pressure sales personal, great back office financing people, and an amazing service team if you need them. I now have bought two cars from them, one in 2012 and then again in 2018. Each time I have great support making my decision and finding the right color and style I wanted. Most recently, they had to find the car I wanted and had one driven down from Duluth the next day at no extra charge. When it came time to discuss financing, the team made it easy with no hassles. Over the six years I had the 2012 in a few times for routine maintenance. Every time the care was ready before the time they said it would, washed the car, and followed up with a phone call to ensure everything was okay. Customer service can be a buzz word at other dealerships, these guys live it. My favorite part is selection of cars they put inside. Over the holidays, every model was white and looked extremely clean. Shop here, buy here, and get the car serviced here. More

Fabulous experience! It was a terrific experience! I would recommend the dealership, especially Linda, to anyone looking for a car. She made what had started as a stressfu It was a terrific experience! I would recommend the dealership, especially Linda, to anyone looking for a car. She made what had started as a stressful process, an easy and exciting process! Price was fabulous, turn around prompt, thorough and respectful. No one pushy, they listed to my questions and needs. She even sat in the car, after I purchased it, while I asked questions! Great service! More

Awesome customer service in service center! I had exceptional service working with Brad Knudson and Ugur Solim when I brought my Routon in for service. Ugur, the assistant service manager greete I had exceptional service working with Brad Knudson and Ugur Solim when I brought my Routon in for service. Ugur, the assistant service manager greeted me and gave me good information on how to increase the longevity of my car’s life without making me feel inferior. He held doors and made eye contact when talking to me. When I picked my car up, Ugur noticed the inside of my drivers window was smudgy and personally washed it for me, making my WHOLE car sparkly. This attention to detail and service is important to me. Thank you, Ugur! More

EXCELLENT SERVICE BURNSVILLE VOLKWAGEN IS A TOP NOTCH AUTO DEALER! LINDA WAS OUR SALES PROFESSIONAL AND SHE IS A REAL PRO! SHE IS INVALUABLE TO THE DEALERSHIP! SHE HAS BURNSVILLE VOLKWAGEN IS A TOP NOTCH AUTO DEALER! LINDA WAS OUR SALES PROFESSIONAL AND SHE IS A REAL PRO! SHE IS INVALUABLE TO THE DEALERSHIP! SHE HAS A FRIENDLY CUSTOMER ORIENTED DEMEANOR! SHE IS TRUSTWORTHY AND REPUTABLE! More

Friendly and Easy! Linda Radue was very knowledgable and easy to work with! She took her time with us and answered all our questions that we had. She explained all the d Linda Radue was very knowledgable and easy to work with! She took her time with us and answered all our questions that we had. She explained all the details of the car and followed up with us a couple days later after our purchase to see if we needed anything or had any other questions. Roger Nelson took us through the finance part. He was friendly and also did a great job explain all aspects of the car buying process. Would definitely recommend this dealership and both Linda and Roger to buy from! More

Helpful Dealership and Sales Staff Luke Klingson was great to work with when purchasing our 2018 VW Tiguan this winter. I'd recommend Luke and the staff at Luther Burnsville VW Luke Klingson was great to work with when purchasing our 2018 VW Tiguan this winter. I'd recommend Luke and the staff at Luther Burnsville VW More

Great Experience I had a great experience purchasing my first car at Luther Burnsville Volkswagen. The staff were very friendly and helpful. Linda Radue was very helpf I had a great experience purchasing my first car at Luther Burnsville Volkswagen. The staff were very friendly and helpful. Linda Radue was very helpful throughout the whole process. She personally helped me learn about my new car, and she made sure I was satisfied with it before and even after I purchased. Roger Nelson made financing my car a quick and easy process. He is a great person to work with. More

Helpful and Patient Linda Radue was our sales person. We had talked with her back and forth about different vehicles for almost a year. In that time Linda was patient w Linda Radue was our sales person. We had talked with her back and forth about different vehicles for almost a year. In that time Linda was patient with us, but also very helpful in the information we requested and helping us test drive a number of vehicles. She made our process a pleasant one. I would highly recommend Linda to anyone and everyone. More

Team effort problem solving Sales, used car and finance depts all worked together to get get me into the vehicle I wanted and could afford. No upselling, no 4 squares, just open Sales, used car and finance depts all worked together to get get me into the vehicle I wanted and could afford. No upselling, no 4 squares, just open conversation. Thanks to Madi, Tim, Roger and the used car manager who all pitched in with some creative problem solving to get me into the used cpo car I wanted even though it was new on the lot and hadn't been prepped yet. Thanks Burnsville! More

Wonderful Experience and Then Some Undoubtedly one of, if not the very best, auto transaction, and I've done 70+ and counting. The vehicle was ready on time, presented thoroughly and w Undoubtedly one of, if not the very best, auto transaction, and I've done 70+ and counting. The vehicle was ready on time, presented thoroughly and with attention to detail, and the check out process was exceptionally efficient. Linda and Roger welcomed us in friendly fashion and answered numerous questions. Before we left, Linda set-up the vehicle (bluetooth etc.) perfectly. This is my 3rd Luther VW and I plan to go back for #4, 5 and ... More