Luther Burnsville Volkswagen

Very clean, friendly technicians. They were able to get our vehicle in quickly for a check engine light repair. Good communication and they explained the problem well with a video ove They were able to get our vehicle in quickly for a check engine light repair. Good communication and they explained the problem well with a video overview sent to my phone. Will be doing service here with our other vehicles. More

Michael was phenomenal! This was my first time buying a car by myself and he made me feel heard and understood. He has a calm relaxing demeanor that immediately helped me fe This was my first time buying a car by myself and he made me feel heard and understood. He has a calm relaxing demeanor that immediately helped me feel comfortable. He did not try and pressure me into anything and he was punctual. I left with my new car in just over an hour and am so happy with my decision. My Aunt Terri was really fun to work with and Cameron helped me with financing my vehicle and was very patient. Going to a dealership was daunting and something I dreaded for years but this was a very straightforward and pleasant experience! More

I came in for my 6 month tune up on my new car. They accidentally shattered my windshield causing me to need a loaner and to come back days later. Only for my oil to not have been changed(light has They accidentally shattered my windshield causing me to need a loaner and to come back days later. Only for my oil to not have been changed(light has since come on), recalls were not completed, and i didn’t make it home from the dealer before one of my tire lights came on. The experience left me with more issues than i entered with More

There were several issues that came up while it was in for repairs. Sometimes it was a little bit frustrating as iproblems kept coming up. Having said that Brad kept his hands on the problems and worked t for repairs. Sometimes it was a little bit frustrating as iproblems kept coming up. Having said that Brad kept his hands on the problems and worked to get them resolved. He went the extra mile to bring it to a resolution More

Luther VW in Burnsville is great! Brad is great at scheduling timely appointments and explaining work and costs! Their shuttle service and drivers are nice. Brad is great at scheduling timely appointments and explaining work and costs! Their shuttle service and drivers are nice. More

I cant recommend VW Burnsville enough! I have worked with Luke and Tim multiple times, and every experience has been a 10/10. Luke always takes the time to understand what I'm looking for, I have worked with Luke and Tim multiple times, and every experience has been a 10/10. Luke always takes the time to understand what I'm looking for, presents great options, and patiently walks me through the features and differences so I can make the best decision. I never feel pressured or rushed. After unexpectedly having to replace a vehicle I truly appreciate how Tim amd Luke made the process as stress free.as possible. I appreciate how knowledgeable and personable they both are. Thanks again for another great car buying experience!! More

Enoch was very patient, friendly, not pushy. We have talked about numerous vehicles over a course of weeks. When I finally came in. We looked at a slew of other vehicles until I settled on one I We have talked about numerous vehicles over a course of weeks. When I finally came in. We looked at a slew of other vehicles until I settled on one I liked. More

Burnsville Volkswagen has been a consistent service organization, Davis was also a great communicator. Davis clearly explained everything organization, Davis was also a great communicator. Davis clearly explained everything More

Luke is incredibly knowledgeable, patient and responsive. If you ask a question, he will know the answer. We really appreciated his patience as we worked through our options over a few months, but when a dec If you ask a question, he will know the answer. We really appreciated his patience as we worked through our options over a few months, but when a decision was made, Luke was ready to move quickly. He is very responsive on all communication platforms. We would HIGHLY recommend Luke to anyone looking for a VW. More

Brad provided excellent service. He is very pleasant to talk to and very knowledgeable about his work. He is very pleasant to talk to and very knowledgeable about his work. More