Luther Burnsville Volkswagen

Linda Radue is simply the best! Yesterday, my husband and I leased our 5th Volkswagen from Linda Radue at VW in Burnsville. I emailed her ahead of time to let her know we'd be stopp Yesterday, my husband and I leased our 5th Volkswagen from Linda Radue at VW in Burnsville. I emailed her ahead of time to let her know we'd be stopping by to trade in my lease, and let her know what color and trim packages I wanted. She had the car all pulled up waiting for me when I got there! Even though she was helping other customers (she's always busy!), she snuck away to give me the dealer plate and let us know the keys were in the car and it was ready for us to take it for a spin! When we got back and confirmed we wanted to move forward, she continued to move our paperwork forward, while serving other customers. She continued to check in with us and let us know where things were at and what to expect next. Not only is she an amazing sales person, but she is a genuinely kind and authentic person, which is a rare find in a high pressure sales job. I could go on for a while and talk about every detail of what makes her the best sales person, but I there is a word maximum here :) Highly recommend Linda for the best car purchasing experience I guarantee that you will ever have! Thanks for always making us feel special, Linda! More

Great working with Luke We just recently bought a new Volkswagen Atlas and this is our 5th vehicle we buy through this dealership. We always receive excellent sales service We just recently bought a new Volkswagen Atlas and this is our 5th vehicle we buy through this dealership. We always receive excellent sales service from Burnsville VW and they always have great competitive offers. Luke was once again great to work with and did an outstanding job making the buying process go smoothly and ensuring that we get exactly what we wanted. Thank you and we will make sure to shop again at Burnsville VW next time we are in the market for a new car! More

Excellent experience at Burnsville VW My husband and I just purchased a Volkswagen Atlas from Burnsville VW. We worked with Evan and Jim and had such a wonderful experience. They were bo My husband and I just purchased a Volkswagen Atlas from Burnsville VW. We worked with Evan and Jim and had such a wonderful experience. They were both very professional. They made the process smooth and painless and answered all of our questions. We brought our 2 young kiddos and everyone helped with entertaining them while we completed the purchase. We are very happy with our experience and would highly recommend them and Burnsville VW. More

A very good experience being a car from a long distance away We were looking for a specific used car and could not find it in our home market. Searching on the internet, 2 of these cars showed up in the Twin Cit We were looking for a specific used car and could not find it in our home market. Searching on the internet, 2 of these cars showed up in the Twin City area, 350 miles away from home. Both cars were listed at Luther Burnsville. Our son lives in the Twin Cities and I called him. He was able to look at the cars and got in touch with Luke and soon after we were on the phone with him. We started to concentrate on one of the two cars Luke answered all questions in a very nice manner along with our son's positive comments that we felt confident enough to commit buying this car on the spot. 2 days later, my wife and myself drove to Burnsville and bought it and had an excellent drive home. SE More

Outstanding VIP experience! ***Disclaimer: I usually don't write reviews, but in this case, it would be criminal not to...*** I decided to pop into the dealership after identi ***Disclaimer: I usually don't write reviews, but in this case, it would be criminal not to...*** I decided to pop into the dealership after identifying an interesting car online. Since I had NO APPOINTMENT, I was expecting to wait until a sales rep became available, but I was IMMEDIATELY escorted to Madi, who was managing another customer at the time, yet somehow found a way to accommodate me with "red carpet" and got me quickly into a test drive. I tested both a CC and a GLI and decided to go with the CC. By the time I finished my test drives, Madi had ran some preliminary numbers, which gave me clarity and confidence for my decision. She was professional, personal, honorable and did not pressure me in any way. Everything you'd hope for in a dealership. Additionally, Eddy in finance was fast, yet thorough, with the paperwork. On a side note, one of the things I was hoping for in my visit was passion for the VW product. Madi and the staff did not disappoint! In fact there was a moment where I felt like a family member when all were free to speak about their own VWs that they have grown to love. A very special addition to my experience! I KNOW I SHOULDN'T SAY THIS, because I wouldn't want to create false expectations for future customers, but I excitedly drove my purchased car home, telling them I'd come back for my older vehicle, which is a headache. HOWEVER, the next day Madi offered to send drivers to deliver my old car directly to my house FREE OF CHARGE! What a nice way to really make me feel like a VIP! I must give a shout out to George and Mil for doing that. Finally, I must add that Madi called me a few days later, just to check in and see how things were going, which was a FINE TOUCH. I asked if they treat everyone like this and she said "yes." Burnsville VW and Madi are the quintessential template of what every auto dealer should be. Once you experience this level of VIP treatment, you won't go ANYWHERE ELSE! More

We know we'll be taken care of here We have purchased three cars from Linda Radue at Luther Burnsville Volkswagen, and have been treated very well each time. Linda listens to our concern We have purchased three cars from Linda Radue at Luther Burnsville Volkswagen, and have been treated very well each time. Linda listens to our concerns, answers questions, and goes out of her way to make the process smooth and easy. We've also received very good care from the service department. More

This was a great, fast and very thorough process. I purchased my first VW and so far it seems it will not be my last. Travis and Eddie did great with my questions and made sure I was comfortable before purchased my first VW and so far it seems it will not be my last. Travis and Eddie did great with my questions and made sure I was comfortable before leaving the dealership. The make sure you know what you need for any future visits as well. I highly recommend this dealership. More

Aaron was no pressure, courteous, and answered all my questions. He made sure everything went smoothly and saw the sale all the way through. Thanks. questions. He made sure everything went smoothly and saw the sale all the way through. Thanks. More

Excellent Buying Experience! Dylan was amazing from start to finish. His cheerful and fun attitude really lit up the room when he was helping us. He was very responsive and knowle Dylan was amazing from start to finish. His cheerful and fun attitude really lit up the room when he was helping us. He was very responsive and knowledgeable when answering questions that I had for him about the vehicle and the process. I definitely recommend working with Dylan if you want a 5-Star experience! More