Luther Burnsville Volkswagen

I initally came in looking for a specific used car (year/make/model). The sales team was very helpful and even though they did not have the particular car I wanted at that moment, Linda said she woul (year/make/model). The sales team was very helpful and even though they did not have the particular car I wanted at that moment, Linda said she would keep an eye out for me and let me know if something came in that would be a good fit. Within a couple of weeks, she had called to let me know they had found something and I could be the first to take a look at the car. She was wonderful to work with as this was my first car buying experience and it can be somewhat intimidating. I never felt pressured and my overall experience was positive. I would recommend this dealership as everyone we met was always friendly and accomodating. More

I have bought 3 cars from them, but this was my first brand new car. Linda was my saleswoman and she was so awesome. She went above and beyond her job! She not only helped me figure out how to download m brand new car. Linda was my saleswoman and she was so awesome. She went above and beyond her job! She not only helped me figure out how to download my contacts from my cell phone, but also helped me clean out my dirty car (trade-in) and switch all my stuff to my new car. She is always smiling and always looking for ways to help me. They even called my house about 2 months later to let me know that one of the technicians found a nest of mice in my used car truck under the pad and to make sure I got rid of them so they don't infest my new car. Needless to say, traps were set and mice are gone! Jeremy has always tremendously helped me when I brought in my old cars as well as new. He is extremely knowledgeable and always explains everything to me. He is friendly and will also go above and beyond, by showing me stuff on my car to help me for example, when snowing or when it is going to snow, put your wipers in the up position so when it snows, they are not snowed-in and frozen. This has proven to be extremely helpful numerous times and a must for MN. There are many many more examples but these are just a few for my favorite people at Burnsville VW. As a side note, the GM, Jay Radue, has always greeted me when I come in if he is available and is also always thinking of ways to help me if he can. I just can't say enough great things about this dealership! More

We have been looking at VWs for awhile and were interested in the TDI. We weren't sure we could afford the new TDI Passat like we wanted and stopped in. Jared was very helpful, worked with our uni interested in the TDI. We weren't sure we could afford the new TDI Passat like we wanted and stopped in. Jared was very helpful, worked with our unique situation and was very understanding. He worked with us and now we are proud owners of a '12 TDI Passat. Jared stood out to us because he was friendly and relatable. He has years of experience with VW and he knows the car features inside and out. This has not been the case with other dealers we have talked to... The car is high-quality, fun to drive and will be providing us savings down the line on fuel costs. This was our overall goal. The very first day we drove it about 120 miles and only used a quarter tank! I would recommend Jared to anyone who is looking for a new or used car. We typically take advantage of fleet deals, and we did have the option to do that, but we opted to go with Jared because of his friendly nature and how helpful he was. We've told everyone about our wonderful experience at this VW and Jared. More

Linda was very helpful with the purchase of my new Tiguan! She was very friendly, she let me drive a Tiguan and then showed me all the color options available to me from cars on the lot. After the p Tiguan! She was very friendly, she let me drive a Tiguan and then showed me all the color options available to me from cars on the lot. After the purchase she reviewed all the features on the car with me and even showed me them again after I drove the car for a day and still had questions. Excellent Customer Service! I would buy from this dealership again. Thanks, More

Gosh, what can I say except I have never been to an A+ dealership like this from the moment I walked in until I drove my new Passat off the lot!!!!! Unbelievable service! We worked with Linda Radue. She i dealership like this from the moment I walked in until I drove my new Passat off the lot!!!!! Unbelievable service! We worked with Linda Radue. She is a top notch, detailed orientated kind of gal. She saw to my/our every need, spent time with us, was very knowledgeable, tech savvy and on top of her game. It was so refreshing to have such a personable gal. The whole process was so smooth and efficient. I would recommend this dealership to anyone interested in a VW. All the staff were so accommodating, the manager, finance, even the guys behind the scene....nice, friendly. I have never seen a more clean, organized facility. Excellence at it's best! More

I would absolutely recommend this dealership. This was my first experience purchasing a vehicle from a dealership and Jared made the experience a very positive one. I felt that I was given good, honest infor first experience purchasing a vehicle from a dealership and Jared made the experience a very positive one. I felt that I was given good, honest information from a knowledgeable salesperson. I felt valued as a customer and did not feel pressured in any way. Overall, I think that I got a great vehicle at a great price. I am very grateful for the exceptional customer service I received. More

Ryan provided the best car buying experience I've had so far... and I've had many! I would definitely give Ryan more business. Ryan is a great salesman. far... and I've had many! I would definitely give Ryan more business. Ryan is a great salesman. More

It was the best car-buying experience ever. Linda is super-friendly and helpful. She answered all of my questions. Linda was flexible and accommodating with getting the car ready for pickup and follow super-friendly and helpful. She answered all of my questions. Linda was flexible and accommodating with getting the car ready for pickup and followed up with a phone call. The finance office (Jacqui) was efficient and pleasant. Linda and others at Burnsville VW are very intentional about giving good customer service. Everything about my experience there was positive. I am recommending this dealership to friends. More

I purchased my first VW and new car from Linda Radue two years ago. I was so happy with how everything went (from start to finish) that I came back and decided to lease a Tiguan from her as well. When you w years ago. I was so happy with how everything went (from start to finish) that I came back and decided to lease a Tiguan from her as well. When you work with Linda you can really tell that she cares about you and your needs and makes sure you are 100% satisfied before you leave the dealership. She is phenomenal! I will never buy a car from anyone else! The entire dealership always portrays such great energy and you get a real sense of hardwork and pride when you are there. Thank you Linda Radue and Burnsville VW for all you do! More

Everyone was very friendly, knowledgeable and helpful. I was given several options and had efficient, great service by the service department. Linda Radue was great. was given several options and had efficient, great service by the service department. Linda Radue was great. More