Luther Burnsville Volkswagen

I went in to Burnsville VW yesterday to get my oil changed and to check on my current lease as it was expiring soon. The service people are all excellant and always very helpful and very friendly. W changed and to check on my current lease as it was expiring soon. The service people are all excellant and always very helpful and very friendly. While waiting for my service to be done I sought out Linda Radue, whom I leased my current vehicle from. There she was with that big smile and knew who I was immediately. Inquired about my family and then proceeded to help me sort out the fine details of my current lease and helping me to leave with a new lease and a new vehicle to fit my current needs. What a wonderful dealership and wonderful and knowledgeable staff. This is my 3rd VW with Linda. She always makes you feel like family and always answers all your questions. Thank you Linda and Thank you Burnsville VW. You have a Great Dealership. Nancy Boehmer More

I really enjoyed my experience at your dealership! There were no sakes pressures of any kind and your staff especially JT was very pleasant and professional! I love my new car and look forward to working were no sakes pressures of any kind and your staff especially JT was very pleasant and professional! I love my new car and look forward to working with you and your staff for years to come. Anthony Pacheco More

Both Jay & Linda made a needed purchase a wonderful experience! I would recommend them to anyone who likes great service to choose them for their next car purchase. They were extremely friendly as we experience! I would recommend them to anyone who likes great service to choose them for their next car purchase. They were extremely friendly as well as their entire staff. I have never purchased a car in the past by individuals who had our interests at heart as much this husband & wife team. More

This was our first experience with Luther Burnsville Volkswagen. In fact we had never owned a Volkswagen before. The entire staff was very friendly. We were greeted when we came in and by almost ever Volkswagen. In fact we had never owned a Volkswagen before. The entire staff was very friendly. We were greeted when we came in and by almost every employee we saw. We were asked on multiple occasions if we were being help. One of our children is in a wheelchair and there was always someone ready to hold the door for us. The show room lounge area was a very nice place to sit for the short time we had to wait. We met with Linda and she was great. Probably the most pleasant experience we've had buying a car. She was very friendly and knowledgeable and listened to what we were looking for and. When we contacted her the day after our test drive to let her know we wanted to buy the vehicle, she got the paper work done in advance. She also saw to it that a very minor scratch had been touched up. We are happy with our vehicle and feel we got a very reasonable deal. We would definitely recommend her to anyone buying a car. More

Today I went into the Burnsville VW because I was looking to get into a new lease car for the sign and drive special that they had going on. I have a few friends who own Volkswagens that told me I needed to to get into a new lease car for the sign and drive special that they had going on. I have a few friends who own Volkswagens that told me I needed to go to the Burnsville Volkswagen because they have good service and are very knowledgeable. More specifically my friends told me that I needed to see Linda Radue because she is very knowledgeable and very friendly. When I arrived at the VW today I was greeted in the lot almost immediately from a sales rep asking me if I had any questions. No offense to the sales rep I asked if Linda was working and if he could lead me to her. The sales rep brought me to Linda's desk and introduced me with the little information he had gathered on me. Linda was very welcoming and greeted me with a smile and a hand shake. I told Linda that I was looking to get into a lease and was leaning more towards the 2013 Jetta SEL (has a tone of awesome features!), linda brought me over to one that she had on the sales floor and began doing a walk around the vehicle with me and telling me about the vehicles features. It was clear to me at that time that she was very knowledgeable about the product she was selling. If I had a question she was able to answer it without hesitation. She then hooked me up with a Jetta to test drive and told me that when I come back to look her up! (YES!!! I got to test drive the vehicle on my own! awesome feeling when the dealer shows a level of trust in you as the buyer!). Any ways the Jetta drove great, it is an awesome product and I decided to move forward on the deal. While I was out test driving, Linda was calculating the value of my trade in, and the cost of the lease with 15,000 miles per year instead of the 10,000. When I returned They gave me what I felt was a fair trade in value on my car. I wound up making a down payment to lower the monthly rate as there was some residual from the previous loan on the car I was trading in. While I was working on paperwork with the finance lady VW washed the Jetta and topped off the gas tank for me! After I finished all the paperwork, Linda made sure that I got my fuel saving reward card, and even got me a VW hat :) After that she brought me out to my new car. Instead of her saying heres your car have fun, she helped me set up my trunk organizer and even got into the passenger seat and helped me pair my phone with bluetooth, and explained how everything worked. She always acted as excited as I was about getting the new car! Once again if I had a question she would have an instant answer as if it was her own car she was selling me. So what my experience today told me is: The dealership takes good care of their customers and looks closely at the needs of each guest. The staff was very friendly and welcoming. Most importantly I feel that if I ever need anything at all I can call Linda, and I know that she would be happy to talk and would have an answer for me. I feel that when the time comes that I take my car in to get serviced, that I can say hi to Linda and the others I met while I wait for my car to get done. Great job to Linda and her team! They really made my first new car buying experience enjoyable and hassle free!!! More

I have never had so much fun purchasing a car in my life! The gentlemen I worked with were awesome! I was so impressed with the extra mile taken to show me how to work all the extra's in the car. Awesome gro The gentlemen I worked with were awesome! I was so impressed with the extra mile taken to show me how to work all the extra's in the car. Awesome group down there in the big city! I have been told awesome things about all Luther dealerships, but the experience provided by the Burnsville crew was above and beyond any dealership I have ever purchased a vehicle from...I had fun...and got a beautiful vehicle for an extraordinary price...I have recommended and will continue to recommend Burnsville Volkswagon to friends, family, strangers staring at my beautiful vehicle...etc! Thanks everyone! More

Jared did an excellent job with his customer service, he was friendly, very accommodating, and easy to get in contact with to help with any questions. was friendly, very accommodating, and easy to get in contact with to help with any questions. More

This is our 3rd VW purchase and would highly recommend! The customer service and follow up is thorough and detailed. They stand behind their product and good to see the employees driving same brand vehicle The customer service and follow up is thorough and detailed. They stand behind their product and good to see the employees driving same brand vehicles that they sell. Linda knows the in's and out's about the car and how they function.... We live many hours away from VW dealership and have 4 closer choices but Burnsville will always be first choice, because they go the extra mile and when we did have an issue at home, they even offered to drive to our town to work on it! That's customer service!! More

Honest, consistant, and knowledgeable group of people. Jared genuinely took care of me during the process of buying a car, asking the right questions to get me to what vehicle would best fulfill my needs. Jared genuinely took care of me during the process of buying a car, asking the right questions to get me to what vehicle would best fulfill my needs. He followed through on everything he said and brought all information to layman terms for a first-time car buyer. I would HIGHLY recommend Jared and Luther Volkswagen of Burnsville. More

First time that I've driven away after a car purchased and felt like I was treated well, got ALL my questions answered and met a honest and sincere salesman and finally, got a great price for a new car. and felt like I was treated well, got ALL my questions answered and met a honest and sincere salesman and finally, got a great price for a new car. Thank you. More