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Luther Burnsville Volkswagen
Burnsville, MN
2,748 Reviews
Thank You for considering Luther Burnsville Volkswagen. Our Dealership has been in Burnsville for over 35 years. We are a multiple Volkswagen Wolfsburg Awarded Dealer, and strive to create an environment that makes you feel at ease with your automotive purchasing, service, and parts needs. Our ultimate goal is to make this the best buying experience ever! We continue to be #1 in Customer Satisfaction in the state, and will truly make your trip here one you won't soon forget. Come Shop at our Brand New, State of the Art Volkswagen Facility, and you'll soon see why it’s different here.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 2,748 reviews
April 21, 2013
Good Points 1. Superb Product (CC) 2. Never leased Good Points 1. Superb Product (CC) 2. Never leased before, the price was the best of any lease offer in the metro. 3. Salesperson helpful in explai Good Points 1. Superb Product (CC) 2. Never leased before, the price was the best of any lease offer in the metro. 3. Salesperson helpful in explaining vehicle equipment. Areas for Improvement 1. Would not negotiate on trade-in...period, received less than average blue book for my old car. 2. Salesperson did not seem knowledgeable on service contract details. Told "it covers everything"... when it does not. 3. Service / maintenance plan is very confusing....had to buy additional plan to cover the length of the lease. More
by DePuglio
Employees Worked With
Linda Radue
April 20, 2013
This is my fourth Volkswagen purchase with this dealership and my third dealing specifically with Linda Radue. When dealing with the staff at Burnsville Volkswagen, I always feel my business is imp dealership and my third dealing specifically with Linda Radue. When dealing with the staff at Burnsville Volkswagen, I always feel my business is important to them as well as appreciated. I am a loyal Volkswagen driver and would see no reason to shop at a competing dealer as I feel they will offer a competitive deal that is mutually beneficial. More
by justanyguy
Employees Worked With
Linda Radue
April 18, 2013
This was the best car buying experience I've ever had! Very friendly, knowledgeable, and helpful.Thanks Burnsville Volkswagon!!! I will be telling everyone about my great VW experience! had! Very friendly, knowledgeable, and helpful.Thanks Burnsville Volkswagon!!! I will be telling everyone about my great VW experience! More
by snoopyhannah
Employees Worked With
Richard Cadry
April 18, 2013
Great and easy buying experience! Mark came in with the lowest price of all the dealerships i contacted. Straight and to the point, no B.S. I don't know why other dealerships do it this way. We will be bac lowest price of all the dealerships i contacted. Straight and to the point, no B.S. I don't know why other dealerships do it this way. We will be back in the future! More
by MooseLake
Employees Worked With
Mark Larson
April 16, 2013
Everything went perfectly as scheduled! I great experience! PLEASE develop a rear view camera for the 2012 Passat. The vehicle is so well designed that I do not have a visual distance reference on experience! PLEASE develop a rear view camera for the 2012 Passat. The vehicle is so well designed that I do not have a visual distance reference on the car when backing out of a tight parking space. I see that the 2013 Passat has such a camera. HELP, PLEASE! More
by RayCee
Employees Worked With
Ann Shirley
April 15, 2013
Steve Kahn great sales person to the point no games played I will be back when I need a new car in the future. I also like the fare price listed on all the cars. played I will be back when I need a new car in the future. I also like the fare price listed on all the cars. More
by craigbroda
April 13, 2013
To decide which vehicle would be best for our family, we shopped many makes and models and visited many dealers before and after our initial contact with Luther Burnsville Volkswagen. We returned to Luther shopped many makes and models and visited many dealers before and after our initial contact with Luther Burnsville Volkswagen. We returned to Luther because of their variety and product quality as well as their approach to sales. I did not feel pressure to purchase, only a desire from the dealer to educate me on which options to consider. Fast, friendly service, a knowledgeable sales staff and competitive pricing, what more can you ask for? We had a wonderful experience at Luther Burnsville Volkswagen and would highly recommend it to others. More
by satincher
Employees Worked With
John Trombley
April 13, 2013
Great dealer clean cars and great personal! Thanks for making me feel like family. There was a problem with the door but they were willing to work with that. Car was very clean. making me feel like family. There was a problem with the door but they were willing to work with that. Car was very clean. More
by slipshot11
Employees Worked With
Richard Cadry
April 12, 2013
Great experience! Linda is awesome - she knows her stuff and is veryeasy to work with. I would highly recomment working with this dealership and Linda in particular to purchase your next vehicle. and is veryeasy to work with. I would highly recomment working with this dealership and Linda in particular to purchase your next vehicle. More
by rwcane88
Employees Worked With
Linda Radue
April 12, 2013
I just had my 60k service performed, and in the almost two years since I purchased my Jetta TDI wagon, I have received only the highest professional treatment from Burnsville VW, from the very first intro two years since I purchased my Jetta TDI wagon, I have received only the highest professional treatment from Burnsville VW, from the very first introduction to Linda through six service visits with Brad Knudson and the service coordinators and technicians (who, although I don't know all their names, are certainly the wingnuts that help to deliver what everyone else has promised...). I have to admit that, two years ago when I was looking to purchase another car, VW wasn't originally on my list of manufacturers to consider, favoring instead an American make. Trouble is, I could find no domestic wagons of this size to accomodate my specific vehicle requirements of moderate cargo handling combined with higher fuel mileage. After my wife cajoled me to "just try one!", I was pleasantly surprised by how the car drove. Linda's help in answering many specifics about VW and diesels (and diesel use during Minnesota winters) eased my reservations, and both the quality of the car and the professional service work performed since my purchase have only reinforced to me (and my cajoling wife...) that we made the right decision in buying this particular car. Plus, now my wife will get to drive the Jetta once the time arrives to get another car, and she's looking forward to it already. Thanks to all for doing what you all do very well. More
by golson4786
