Back

Luther Burnsville Volkswagen

Burnsville, MN

4.9
2,538 Reviews
Thank You for considering Luther Burnsville Volkswagen. Our Dealership has been in Burnsville for over 35 years. We are a multiple Volkswagen Wolfsburg Awarded Dealer, and strive to create an environment that makes you feel at ease with your automotive purchasing, service, and parts needs. Our ultimate goal is to make this the best buying experience ever! We continue to be #1 in Customer Satisfaction in the state, and will truly make your trip here one you won't soon forget. Come Shop at our Brand New, State of the Art Volkswagen Facility, and you'll soon see why it’s different here.
Contact Dealership

14550 Buck Hill Road

Burnsville, MN

55306

Directions

By Type

Showing 2,538 reviews

October 11, 2012

Steve was great! He showed me just the car I wanted and in my price range. I was so happy with the financing department, getting me not only a payment I could afford, but also a 3 yr/36,000 mile warranty More

by womann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 11, 2012

Luther Burnsville Volkswagen has pretty good customer services. I was dealing with salesperson Linda Radue, she is extremely friendly and explains everything new to me. Thus I have a better understanding More

by hu.yaxing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
October 10, 2012

That's the most wonderful buying experience I've ever ever had. Linda was sooooooooooooo helpful and professional, and she really does her best to provide best service. And more importantly, the af More

by xuanmingkun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
October 08, 2012

We had a very positive experience at Burnsville VW. Everyone was very nice and helpful. I felt very comfortable looking around the showroom and ultimately buying a car there. All of the employees were More

by TomfromCrystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Radue, Linda Radue
October 07, 2012

I loved the 'straight-forward' pricing and the no-haggle experience at this dealer! It was exciting to drive away with a new car in less than 2 hours! Thanks! More

by DebBrownson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trombley
October 07, 2012

The entire Burnsville Volkswagen team was amazing to work with. Linda, Mike, and Jay were all extremely accomodating and worked with us to meet our needs. I would recommend them to anyone looking for a new c More

by dlong1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Radue, Linda Radue
October 06, 2012

This the second car I have purchased from Steve. He is a good and genuine person. He makes the experience an enjoyable one. He is very informative and knowledgeable about the product he sells. I look forw More

by Jprozinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 05, 2012

Anyone else having trouble with bait and switch tactics, on 2012 Passat close out pricing? Last night, at Burnsville VW, I was shown a “blue tag” price. Tonight, I called the new car Manager and asked him t More

by patrick.garrity.336
Customer Service
Friendliness
Recommend Dealer
No
Oct 19, 2012 -

Luther Burnsville Volkswagen responded

Thanks for your feedback. We do recall the situation you are referring to. Since your sales associate was not in the evening you phoned in, you were transferred to a sales manager. I believe the misunderstanding arose because we did not ask enough questions to determine the exact vehicle you were interested in. At this time the sales manager you spoke with did not know you had been in twice the previous day, or which one of the vehicles you had considered you wanted to pursue. Assuming that you were simply looking to make an appointment and drive a specific trim level, rather than a specific car, we caused you to believe we still had the vehicle you had driven, despite the fact it had been purchased by another guest between your last visit and your phone call. The situation was compounded because the car was one of our "blue tag dealer demo" specials. This was a one of a kind car that was uniquely priced below any other, so we did not have an exact alternative to offer you. We did have other vehicles you considered available, but I understand once you make a decision as large as what vehicle you would like to buy, it is difficult to settle for a second choice. We apologies that your visit was in any way a let down. We do thank you for the opportunity to earn your business, and regret that we were not able to provide you with a suitable solution. --------------------------------------------------------------------------------

October 05, 2012

The best, most fair and honest experience I've ever had purchasing a new vehicle.Burnsville Volkswagen and Linda are the best in the Twin Cities! More

by Mdblake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Linda Radue
October 05, 2012

We had been looking at TDI Jettas in Mankato, but wanted to look at a larger selection of cars so we drove to Burnsville VW. The 2006 TDI Jetta we were driving was purchased here so I thought we should chec More

by lndgrnmj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
...
238
...