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Luther Burnsville Volkswagen

Burnsville, MN

4.9
2,621 Reviews
Thank You for considering Luther Burnsville Volkswagen. Our Dealership has been in Burnsville for over 35 years. We are a multiple Volkswagen Wolfsburg Awarded Dealer, and strive to create an environment that makes you feel at ease with your automotive purchasing, service, and parts needs. Our ultimate goal is to make this the best buying experience ever! We continue to be #1 in Customer Satisfaction in the state, and will truly make your trip here one you won't soon forget. Come Shop at our Brand New, State of the Art Volkswagen Facility, and you'll soon see why it’s different here.
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14550 Buck Hill Road

Burnsville, MN

55306

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Showing 2,621 reviews

December 13, 2012

I went to get a quote on my trade in as well as possible leasing options. I never felt rushed during this whole process and was advised very well in regards to not only my options at this dealership but als More

by karmmol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2012 -

Luther Burnsville Volkswagen responded

Congratulations on your new VW! We're glad you felt comfortable with our entire sales process, and we hope you get lots of enjoyment from your new vehicle. Please don't hesitate to contact Ryan Thiesen if we can be of further service to you.

December 13, 2012

I appreciated the "real-ness" approach I received when going to VW Burnsville - It wasn't the car salesman approach where I was just another person potentially buying a car. I trusted what More

by wdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2012 -

Luther Burnsville Volkswagen responded

Thank you for you sincere review of our store, and congratulations on your new VW. We appreciate your business, and hope you get lots of compliments on you new car. If we can be of further service to you please don't hesitate to contact Afram Gharib.

December 12, 2012

Great service! Everyone was friendly and we had a car to use while waiting. Only wish that the original tires on my Tiguan were of better quality. The need to change them before 40,000 miles seems a bit s More

by goodearth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2012 -

Luther Burnsville Volkswagen responded

We're glad you had a great experience with our service department. Our goal is to make each visit a white glove experience. Regarding your tires the manufacture designs the optimal tires for performance, handling, and overall driving enjoyment, and we could provide you with tires that have a longer tread wear, however some enjoyable aspects of the cars handling could be lost in exchange.

December 12, 2012

Steve was a great help. Helped us find what we were looking for. Also helped my brother find his car! Thanks Steve! And thanks VW More

by Comradejish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve kahn
Dec 15, 2012 -

Luther Burnsville Volkswagen responded

Congratulations on your new VW! We're happy you had a great time with Steve Kahn, and hope you get lots of enjoyment from your new car. Please don't hesitate to contact Steve if you ever have a question or a need. Thank you again for you review and your purchase.

December 12, 2012

I feel very lucky to have been recommended by my VW repairman to see Jared Frantz at Burnsville VW, to help me find my new car. Jared made the car shopping process extremely easy. He was very friendly, More

by Cindy Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Frantz
Dec 15, 2012 -

Luther Burnsville Volkswagen responded

Thank you for all your kind words of praise for Jared Frantz. He does do a great job with his guests in making each experience genuine. We really appreciate your business, and hope you have a great experience with you new VW. If we can ever offer assistance with a question or a need please don't hesitate to contact Jared.

December 11, 2012

My experience at the dealership was great! I love my new CC! Jared was patient and accommodating to my schedule. He helped me find exactly what I wanted and would enjoy! He also followed up with me to make More

by tludwigson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Frantz
Dec 11, 2012 -

Luther Burnsville Volkswagen responded

Congratulations on your new CC! We strive to make every guests experience here the best purchase experience they have ever had, and we're glad you had a great time with Jared. If we can ever be of further help to you please feel free to contact Jared Frantz.

December 08, 2012

lind was wonderful. She took the time to explain everything . She was not pushy she let me make the decission. She took time to care. More

by Alilya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
Dec 08, 2012 -

Luther Burnsville Volkswagen responded

Congratulations on your new VW! We're glad you had such a great experience with Linda. We appreciate you review, and your business, and hope you get lots of use with your new car. If we can be of service to you in the future please feel free to contact Linda Radue.

December 05, 2012

Jared made buying my VW Beetle super fun. From the quick response time via email to my inquiry all the way to the end. I was not able to come in and look at the car the morning it caught my eye on-line and More

by gisgtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Frantz
Dec 07, 2012 -

Luther Burnsville Volkswagen responded

We hope you love your new Beetle, they're such a fun car to drive. We're very thankful to have you as our customer, and if Jared can be of service to you in the future please don't hesitate to call.

December 05, 2012

This is my second time leasing a car thru this dealership and 2nd time was much better experience than the first time. Working with Jared was great experience. He listened to what I wanted and got me what More

by goli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Frantz
Dec 07, 2012 -

Luther Burnsville Volkswagen responded

Thank you for your review of Jared Frantz, and we congratulate you on your new VW. Our goal is to make your experience buying a new/used vehicle extremely pleasant. If we can be of service to you and your family in the future please don't hesitate to contact Jared.

December 04, 2012

It was special having Steve a second time as our sales person. All of our questions were answered. Steve really knows his VW cars, giving us a detailed description of our new Passat. He takes his time More

by carlhuseth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Luther Burnsville Volkswagen responded

We're glad to have you back for a second time. As you can see with Steve's approach with his guests that our goal as a company is to make every customer feel special, and to make this the best purchase experience bar none. We thank you again for your purchase, and hope you have a great experience with your new Passat.

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