Luther Burnsville Volkswagen

Had 6000 mile Courtesy Service Change on Sta 10/27/2012 Had 6000 mile Courtesy Service Change on Sta 10/27/2012 No touch up paint in stock for a 2013 JSW Called ahead -7 days- for a new driver visor, Had 6000 mile Courtesy Service Change on Sta 10/27/2012 No touch up paint in stock for a 2013 JSW Called ahead -7 days- for a new driver visor, parts man said plenty in stock, got to service on sat not in stock! Two times in 6000 miles 6 speed mt lock me out of reverse. Ask service to adjust linkage but they did not and rep said that it may be "just the nature of the beast"? HAD TO DRIVE 200 MILES REUN TRIP FOR THIS SERVICE! More

Ryan listens well and didn't pressure us into anything more than we wanted. He gave us honest opinions when asked. He is a family guy who owns VW cars and can speak from experience. more than we wanted. He gave us honest opinions when asked. He is a family guy who owns VW cars and can speak from experience. More

I had been looking for a small SUV, and the VW Tiguan was high on my list. A friend told me that the people at Burnsville VW were really nice to work with. Jared Frantz is the salesman who helped me. He was high on my list. A friend told me that the people at Burnsville VW were really nice to work with. Jared Frantz is the salesman who helped me. He was very helpful and easy to talk to;I found the car I wanted that same day. Since buying the car, I have called Jared and also stopped in to go over more details about the car. Everyone at Burnsville VW was friendly and helpful. (Oh, I like the Tiguan too!) More

We have now purchased two VW vehicles with outstanding customer service from Linda Radue. She is enthusiastic, knowledgeable, more than friendly and always goes the extra mile to try and get you the best customer service from Linda Radue. She is enthusiastic, knowledgeable, more than friendly and always goes the extra mile to try and get you the best deal possible. She is a no pressure kind of gal which is exactly what we like. Linda has offered to come in on her day off if it is more convenient for the customer. Tonight I saw just how popular of a saleswoman Linda is. Within 15 minutes of my arrival, Linda had two other customers who were personally seeking her out. Even though she became extremely busy, she still found a way to provide great service and have a personal connection with me that she has in the past. She took the time to sit in the car with me and go through all of the features the 2012 EOS had to offer. Linda is and will always be our VW gal. P.S. She's a great hugger too The Streifs More

I came in looking for a new car and instead got an overall great customer experience. The dealer I worked with was very knowledgeable in his craft and very easy to work with. He took the time to make overall great customer experience. The dealer I worked with was very knowledgeable in his craft and very easy to work with. He took the time to make sure I understood everything a new car purchase entails. Of all the lots I walked through making sure I got my first brand new car, I hold no regrets as to where I took my business. This dealership has proven that it deserves my future business and Ryan Thiesen has personally shown how a much integrity, honesty and hard work Burnsville VW puts into its business practices. 6/5 stars. More

I just got a Golf TDI, love the car and I love it more every day. I had the greatest experience at Luther Burnsville Volkswagen, they are fantastic! I am not from MN and I will keep going there for my reg every day. I had the greatest experience at Luther Burnsville Volkswagen, they are fantastic! I am not from MN and I will keep going there for my regular car maintenance, they are that good. The primary reason why I have chosen Luther Burnsville VW dealer was because of my initial phone conversations with Linda, what a fantastic sales representative! I never felt more comfortable and sure of the car I was buying. Thank you Linda! More

We've purchased to Jettas from Burnsville VW - a new 2010 TDI and just recently a used 2003. Both purchasing experiences have been outstanding. The sales staff is helpful, knowledgable and friendly and not " TDI and just recently a used 2003. Both purchasing experiences have been outstanding. The sales staff is helpful, knowledgable and friendly and not "high pressure". The service staff is equally outstanding. They go above and beyond to make sure we are satisfied. We are customers for life! More

It's refreshing to have a service advisor who's an enthusiast and genuinely cares about customers and their VW vehicles. In the past 2 years, I have been bringing my 2008 R32 to Burnsville VW and spec enthusiast and genuinely cares about customers and their VW vehicles. In the past 2 years, I have been bringing my 2008 R32 to Burnsville VW and specifically to Ugur for service. Ugur pays very close attention to everything. He always takes notes on what needs to be done to my car and watches over the entire service process. I absolutely trust Ugur to take great care of my car. More

The sale people & the loan person were great. We showed up close to closing time & they stayed late to help us get the vehicle we wanted. They weren't even crabby that we kept them working late. W showed up close to closing time & they stayed late to help us get the vehicle we wanted. They weren't even crabby that we kept them working late. We called ahead & they had the van ready for us in the building to look at. It was a nice buying experience & everyone was very knowledgable More

We have bought three cars from this dealership (from Ms Radue) in the past, and she is very helpful, personable, and knowledgeable. She remembered I had been looking at purchasing an Eos, and brought up t Radue) in the past, and she is very helpful, personable, and knowledgeable. She remembered I had been looking at purchasing an Eos, and brought up the fact that one had just come in that I might be interested in. I appreciate that kind of personal service. She immediately showed me the car fax, and gave me a detailed history of the car's owndership. She has been very available to show me how the different aspects of the car operate, and always is extremely friendly and helpful. I would gladly recommend this dealership to anyone. Ms. Radue has been a delight to work with. More