Luther Burnsville Volkswagen

Have purchased 3 vehicles from Burnsville Volkswagen in roughly as any years. On my most previous visit I dealt with Steve Kahn... Steve was knowledgeable, honest, mindful of my needs and professional. roughly as any years. On my most previous visit I dealt with Steve Kahn... Steve was knowledgeable, honest, mindful of my needs and professional. I at no point felt 'pressured' to buy. My positive experience with Steve Kahn as well previous positive experiences with the service department (Sandie Fuller) will keep me coming back again and again. Well done Burnsville Volkswagen - You truly understand the meaning of customer service. More

Simply the best car dealer eperience I (or my wife)have ever had. Everyone at this dealership was great, especially Grant Cox in sales. Straightforward no haggle pricing, friendly people. No pressure or ever had. Everyone at this dealership was great, especially Grant Cox in sales. Straightforward no haggle pricing, friendly people. No pressure or any silly sales tactics. This is how car buying should be. More

I worked with Jared Frantz. I met Tim Wilkins the New Car Sales Manager and Jeff Kloetzke the Finance Specialist. All of them were AMAZING, exspecially Jared as he was who I was with the most. The ambiance w Sales Manager and Jeff Kloetzke the Finance Specialist. All of them were AMAZING, exspecially Jared as he was who I was with the most. The ambiance was great. The customer service was great. I have been in several dealerships throughout my life and Burnsville VW tops ALL by far! They went above and beyond ALL my expectations! Truely! I want to Thank them for everything. More

The service I got when buying my new car was incredible. She went the extra mile to make sure I had everything I needed and helped me get the new car I wanted. She went the extra mile to make sure I had everything I needed and helped me get the new car I wanted. More

Ryan was patient, friendly, and awesome! Great experience, no pressure. He was well informed about the cars, and took the time to get me acquainted with my 2012 Jetta. I highly recommend Ryan and experience, no pressure. He was well informed about the cars, and took the time to get me acquainted with my 2012 Jetta. I highly recommend Ryan and Luther VW. This is the 4th car I've purchased from them, great service keeps bringing me back! More

Just purchased a new 2012 beetle, and my experience was great!!!! Linda Radue is the best, and she is great at her job!!! She did a wonderful job at telling me all about my car and she was very polite. She great!!!! Linda Radue is the best, and she is great at her job!!! She did a wonderful job at telling me all about my car and she was very polite. She answered all of my questions and I would recommend buying a car from her. More

Burnsville VW was great. From the sales staff to the finance manager everyone was very helpful, knowledgeable and personable. If you're looking for a VW make sure to stop by and ask for Lisa Calhoun. finance manager everyone was very helpful, knowledgeable and personable. If you're looking for a VW make sure to stop by and ask for Lisa Calhoun. She made the buying experience fun and hassle free. Definitely a dealership (and sales person Lisa!) i'd go back to in a heart beat. More

Volkswagen of Burnsville has always gone out of their way to ensure that I receive the most personalised, fast, and courteous service. I understand that I can be a tad difficult to work with, considering I to ensure that I receive the most personalised, fast, and courteous service. I understand that I can be a tad difficult to work with, considering I tend to find faults in the slightest degrees, and I know that can be frustrating to deal with; however, I've come to realise that no matter the concern, I'm always greeted/welcomed and never fought on the issue's presented. Often times, these concerns are part of normal operation and I'm simply not used to the way the vehicle reacts -- other occasions, an issue is identified and resolved within a short period of time. During repairs, I've always been offered a rental, which is at no cost to me. As a courtesy, VW Burnsville has added minor touches to my vehicle to make it's appeal more aesthetically pleasing for me, which I appreciate greatly. One of these "touches" were actually more a replacement/repair on a slightly noticeable scratch which bothered me, located on the interior aluminium cup holder cover--which, typically wouldn't be replaced because it's considered normal wear & tear. Knowing that VW Burnsville does try their best to ensure my satisfaction, and has|will go above and beyond what is necessary, really makes me happy that I made VW Burnsville my dealership of choice. Ann Shirley has always been particularly upfront and honest with me about what can or cannot be done with some of my concerns. Always professional, and very easy to understand, she's always patient and never interrupts me, especially when I'm going on about something I feel is unacceptable [in regards to my vehicle's operation, etc] --this type of attitude really makes me feel at ease and not so stressed. It's such a pleasure working with Ann, I always know I'll be taken care of when she's around. Alas, there are other's very much similar to Ann -- Brad Knudson and Glenn Riippa have also worked with me in the past with similar stories to state about them. Actually, probably the same stories just different times. Either way, everyone in service at VW Burnsville is top notch in my eyes and I am happy to know they work so hard to ensure my vehicle is working soundly. And as an added note, I'd like to state that I've spoken to Sandie, Jeremy, amd Ugur over the phone before, about issue's, and all remains the same as the above -- awesome service I highly recommend VW Burnsville Service centre. More