Luther Burnsville Volkswagen

We are very partial to Luther in our family but this year was our first time going to Luther Burnsville VW & I am proud to say we had such a great experience & loved our VW so much that a week later we made was our first time going to Luther Burnsville VW & I am proud to say we had such a great experience & loved our VW so much that a week later we made the long drive back to buy a second car! Rich Cadry was amazing to work with, Jaque & Jeff we also great! Everyone was friendly & the deals were great! I would recommend them to anyone! More

The best dealership in Minnesota - period. Everyone goes out of their way to make sure you not only walk out with the best deal but are happy with the deal you've made. Buying a car should not be a hassle, out of their way to make sure you not only walk out with the best deal but are happy with the deal you've made. Buying a car should not be a hassle, and they truly make it a sign, then drive event. We purchased our first Volkswagen in August of 2011 and never had an easier time purchasing a car. Grant and Jeff did an amazing job putting a deal together and we were done in under 2 hours! The Parts and Service department is second to none. Ugur, Sandie, and Jeremy go above and beyond to make sure that your needs are met. Everytime I request a loaner, they have one ready for me. The facilities are clean and everyone is so friendly. Highly recommend this dealership to anyone who is looking for a new or used car. You won't be dissappointed :-) More

Everything at Burnsville VW has been first rate,friendly and professional. Sales, service, and busisness personel have treated me great, and when I've had an unforseen maintenance issue they have been able and professional. Sales, service, and busisness personel have treated me great, and when I've had an unforseen maintenance issue they have been able to get me right in to fix the problem. More

The moment I arrived I was not only treated as a valued customer but as a friend. With other were appointments that day, they were very helpfull by providing transport to and from. I was able to get every customer but as a friend. With other were appointments that day, they were very helpfull by providing transport to and from. I was able to get everything done while my car was serviced. They even cleaned the dirty exterier ! I'll be back ! More

Grant was a very helpful sales men. He was quick to email me photos of the car that he personally took because the car had just been delivered to the dealership and had not been put on the VW website yet. Gr me photos of the car that he personally took because the car had just been delivered to the dealership and had not been put on the VW website yet. Grant had to deal with both my father and me and he had excellent communication. He sat down with me in the car and taught me all the features of how to work my new Jetta. He was very easy to talk with and very friendly. He said that if I had any questions, "do not hesitate to call," and closed with telling me the best way to get a hold of him. I am glad that my father and I got to work with Grant. He was a phenomenal sales person to work with. I would definitely recommend others to use Grant at the VW dealership. I am a very satisfied customer! More

even tho' schedules were tight, worked us in to get a great used, practically new car with the features we wanted in a professional efficient manner, very considerate in keeping thirst quenched great used, practically new car with the features we wanted in a professional efficient manner, very considerate in keeping thirst quenched More

We live in Eau Claire, WI and have dealt with Burnsville VW since 1998 and will continue to do so. This service visit was for a "pricey" 40,000 mile VW, TDI with DSG transmission check-up which I was pr VW since 1998 and will continue to do so. This service visit was for a "pricey" 40,000 mile VW, TDI with DSG transmission check-up which I was prepared for. Everything was as expected from the moment we drove in the service bay until our car was completed 45 minutes ahead of the promised time. Sandie (service advisor) told me that she didn't want me waiting longer than necessary so she doubled up the employees working on our car. This is why we come back to Burnsville VW over and over, the entire staff is just great and so helpful. Josh, (the service Department "driver" even took my wife to the Mall of America while I waited in the customer lounge. Just an overall great experience! Larry & Jude Agema, Eau Claire, WI More

All around great experience in buying my first Brand new car! They took great care of me, and knowing the car I traded would be in great hands! Thanks Volkswagen car! They took great care of me, and knowing the car I traded would be in great hands! Thanks Volkswagen More

I stopped in this morning without an appointment, but had a check engine light on. they squeezed me and did my 20K maitenance as well without an appointment. Ugur as very curteous and helpful to ensure I w a check engine light on. they squeezed me and did my 20K maitenance as well without an appointment. Ugur as very curteous and helpful to ensure I was taken care of 100%. thank you! More

Mark and Jeff were outstanding! No rushing, no pressure...cordial, knowledgable, professional. Both focused on what is important to me as the customer. Purchase price was very reasonable, trade- pressure...cordial, knowledgable, professional. Both focused on what is important to me as the customer. Purchase price was very reasonable, trade-in price was also very reasonable. More