Luther Burnsville Volkswagen

I came to Luther Burnsville Volkswagon to test drive a used Toyota Camry. I worked with Mike Barcalow and he showed me that for literally a couple dollars more per month, I could get into a brand new (20 used Toyota Camry. I worked with Mike Barcalow and he showed me that for literally a couple dollars more per month, I could get into a brand new (2013) Jetta and spent hours with me while I made my decision. He was very patient and never "pushed" me or "rushed" me to decide. I had a great experience and have already recommended it to other people who may be in the market. More

John was helpful knowledgeable friendly professional. His advice to hold the car with a small deposit knowing we could get it back if we decided a no after going to dinner and discussing it did the trick for advice to hold the car with a small deposit knowing we could get it back if we decided a no after going to dinner and discussing it did the trick for us to think it over and we obviously decided yes. If we hadn't done that we would have lost that fun little bit of heaven of a car. There were others we even saw while drawing up the papers looking at it. Thank you John for great advise without sounding hokey or pressuring. I understand why you are a master sales person. Everything from the time we stopped to look at the Eos and he approached us until the final hand shake was a phenomenal experience. Thank you John and lucky you Luther of Burnsville. We will spread the word. More

GREAT dealership to work with!! This is the third Jetta we have bought from Burnsville VW and Richard Cadry. Richard is wonderful to work with. Very accomodating, very thorough in explaining everything, ve we have bought from Burnsville VW and Richard Cadry. Richard is wonderful to work with. Very accomodating, very thorough in explaining everything, very professional & knowledgeable - he has great customer service!! The service department is also great to work with - always friendly, professional & trustworthy!! This is the first time we have worked with Jeff Kloetzke but he was also great to work with - explained all options, very friendly & professional. We live in Rochester, MN and will choose going to the Burnsville dealership over the VW dealership in Rochester! We recommend Burnsville VW to anyone looking for a car because of the wonderful service we have received from them. When we need our next vehicle - we'll be back!! More

Linda is WONDERFUL!! We actually bought two cars from her in 2 days! I could not have had a better experience! I would definitely recommend this dealership and especially LINDA! her in 2 days! I could not have had a better experience! I would definitely recommend this dealership and especially LINDA! More

Very good experience!!! The dealership, cars and facility are very well taken care of. Luke was great and took care of everything we asked. I would recommend them!!! facility are very well taken care of. Luke was great and took care of everything we asked. I would recommend them!!! More

Richard Gadry was great. He was so helpful and explained everything as we went from trading our old car to everything about our new convertible Beetle! He was easy to talk . He made it a great afternoon wit everything as we went from trading our old car to everything about our new convertible Beetle! He was easy to talk . He made it a great afternoon with no pressure to buy, but with his knowledge of the car and dealing the trade in , we wanted to buy! Thanks Richard. More

Once again the sevice was awesome! I brought my Beetle in for the 10,000 mile maintenancde check. The tires were rotated, tire pressure checked, oil changed and the airconditioner was reset due to a pres in for the 10,000 mile maintenancde check. The tires were rotated, tire pressure checked, oil changed and the airconditioner was reset due to a pressure issue. I dropped off my car in the a.m. and picked it up a few hours later completely satisfied!! Thank you VW... :) I Love My Beetle!! More

Very pleasant and professional experience in all ways, from greeting through delivery, and follow up. We are pleased with the car and the dealership. Highly recommend this dealer from greeting through delivery, and follow up. We are pleased with the car and the dealership. Highly recommend this dealer More

Linda was one of the warmest, most genuine people I have ever encountered in the car sales arena. We actually left a competing dealership, not because we didn't like the vehicles or the pricing, but because ever encountered in the car sales arena. We actually left a competing dealership, not because we didn't like the vehicles or the pricing, but because the customer service paled in comparison to Luther Burnsville, specifically that of Linda Radue. From the moment we arrived at Luther, I knew we were in good hands. She is confident, knows these automobiles and cost breakdowns inside and out, and goes out of her way to take care of her customer. She felt more like a friend than someone selling me a car. She reminded me several times to call her if I needed anything, and I look forward to working with her again in the future. We also encountered Jay Radue, Garry Erickson, and Tom during our visit - all very professional yet laid back, humorous, and ultimately impressive individuals. We will be highly recommending this dealer to friends and family. More