Luther Burnsville Volkswagen

JT was great to work with. He was knowledgeable about the Passat and was extremely low pressure on me making my decision. After a I get a few 100k miles on my new Passat TDI I will definitely be back! the Passat and was extremely low pressure on me making my decision. After a I get a few 100k miles on my new Passat TDI I will definitely be back! More

Linda was very helpful, and friendly. She took me for multiple test drives, and presented several options to me. She quickly, and kindly responded to telephone calls and multiple e-mails. Linda did not p multiple test drives, and presented several options to me. She quickly, and kindly responded to telephone calls and multiple e-mails. Linda did not pressure me into any decisions, and was able to locate the vehicle I wanted when I finally made my decision. Overall, it was a very low pressure and friendly transaction. I would absolutely recommend Linda to other VW buyers, and will return to her in the future. More

The whole expericece was very smooth from start to finish. I had emailed Rich ahead of time and gave him an idea of what I was looking for which helped to make the process as painless as possible. Ric finish. I had emailed Rich ahead of time and gave him an idea of what I was looking for which helped to make the process as painless as possible. Rich took the time to show me how to use all the features on my Tiguan. All the people at Burnsville VW were very helpful. More

Very pleased with the integrity of the people servicing my car! After making an appointment with them due to a check engine light, my husband dropped off the car. The car also needed an oil change so we a my car! After making an appointment with them due to a check engine light, my husband dropped off the car. The car also needed an oil change so we asked for that, too. Initially the serviceman said it would cost a little over $100 to test for what was causing the light to go on and, of course, whatever else it cost to repair. Well - the car was ready very soon thereafter with the only charge was the oil change! Apparently they identified the light was triggered by inappropriate pressure in the tank which would point to a severe gas leak (scary). However, they figured out it was just that I had not put the gas cap on precisely right (yay me!). I am so thankful they did not charge me $100+ to be told I was an idiot! I will always take my car here from now on; I completely trust they will do the right thing! More

Steve Kahn made contact with me by internet and welcomed me when I arrived at the Dealership. I was given a test drive and a good appraisal for my trade. My goal was to get back in a Volkswagen and Mr. Kahn me when I arrived at the Dealership. I was given a test drive and a good appraisal for my trade. My goal was to get back in a Volkswagen and Mr. Kahn and Ms. Gadient did not disappoint. I left the lot in new 2013 Jetta that exceeded my expectations. Excellent service- yes I have already recommended Burnsville VW to a friend who saw my car and asked about it. That's how it works. Excellent service = Excellent reputation. Thank you. PS: I drove down from Bemidji, MN More

I went to fury and Volvo dealerships before coming here and what a difference in service. I cannot believe how unprofessional some other dealerships are. Jared is a true professional in his industry , I wo and what a difference in service. I cannot believe how unprofessional some other dealerships are. Jared is a true professional in his industry , I would buy from him again ! More

Linda made our experience wonderful!! She goes out of her way to help customers, from getting them a good deal and showing us everything about the car we needed to know. Even though she was busy, she was not way to help customers, from getting them a good deal and showing us everything about the car we needed to know. Even though she was busy, she was not too busy to answer any and all questions we had. Thank You Linda! More

When we stopped at this dealership we already knew what we wanted; we were just there to take a short test drive to see how the kids fit in the back seat. Linda introduced herself immediately and understo we wanted; we were just there to take a short test drive to see how the kids fit in the back seat. Linda introduced herself immediately and understood our reason for stopping. She immediately pulled around a car and when we were done asked if we had any questions and then said goodbye - no pressure. When I came back to purchase the vehicle Garry was helpful with my trade-in and we were quickly able to strike a deal. When they could not get the paperwork done to meet my time constraints Linda offered to deliver the car (40 min each way) on her day off. Overall, very easy, low pressure, professional experience. More

Linda Radue made a great presentation and was very responsive to my apprehension about the timing of buying a new vehicle. Linda gave me a significant amount of think time to make a decision on my ow responsive to my apprehension about the timing of buying a new vehicle. Linda gave me a significant amount of think time to make a decision on my own without pressure. Linda helped me get the most for my trade. She encouraged me to stay with V.W. for the fifth new model. She assured me that she would stand by me, if I ever need any special assistance. After the sale, she made several efforts to contact me to see if I was enjoying the new vehicle. I do have a dealer closer to my home, but they deal with several brands and I don't feel as valued when I go into that dealership, which ironically is in a smaller city. I like that Burnsville is a specialized dealership, and that they noticeably try to make sales and service a pleasureable experience. More

I had been searching for dealerships and was referred to Luther Burnsville by a co-worker and specifically referred to Linda Radue. I made initial contact with Linda over the phone, I expressed what I was l Luther Burnsville by a co-worker and specifically referred to Linda Radue. I made initial contact with Linda over the phone, I expressed what I was looking for and from that point on she was very helpful in getting the ball rolling to a test drive. When we pulled into the dealership the car I was interested in was pulled up to the door and we were greeted by a very warm staff. Linda introduced her self and from that point on I knew that I had come to the right place and sitting in stop and go traffic for an hour or more was well worth it. Linda was eager to get us out for a test drive and I could hardly contain my enthusiasm to get behind the wheel. We tooled around for 20 minutes or so and during that time Linda explained in detail about some of the key aspects of the GTI, we shared personal stories about having VW's in the past and had a very nice time. When we got back to the dealership we were more than eager to get the paperwork rolling for getting the car. The whole process was extremely stressfree and very pleasant. While the car was getting detailed we were finishing up on the other details. I was so impressed with the cleanliness of the dealership and the professionalism of everyone we encountered. When we were ready to go Linda took the time to help us out with setting up the Bluetooth and understanding some of the other technical details of the car. The couple hours we were at the dealership flew by and we couldn't be happier. I would recommend Luther Burnsville VW to anyone looking for a stressfree car buying experience. It was well worth the drive and we intend to have our VW serviced there for everything. I am a VERY SATISFIED CUSTOMER!!!!!! More