
Luther Burnsville Volkswagen
Burnsville, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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John was very helpful and informative. He spent a lot of time going over the car and provided details on the car options which was very helpful. I never felt pressured or rushed as I tested a couple cars m time going over the car and provided details on the car options which was very helpful. I never felt pressured or rushed as I tested a couple cars many times through out the morning. I would recommend Burnsville VW and especially John if anyone is in the market for a new or used car. More
Everything went so smoothly, and we love our new car. We got follow-up calls, double-checking that we are happy, and an offer to help figure out the blue tooth media player (I'm a bit of a dinosaur with thi got follow-up calls, double-checking that we are happy, and an offer to help figure out the blue tooth media player (I'm a bit of a dinosaur with this, but Jared is helpful and patient). FREE financing, the perfect color (RED)...exactly what we wanted. More
Where to begin ... We have bought 3 Volkswagon's from Linda in the past several years and can't ever see dealing with anyone else! Neither my wife or myself are mechanically inclined so researching and Linda in the past several years and can't ever see dealing with anyone else! Neither my wife or myself are mechanically inclined so researching and purchasing a new car was always a dreaded event ... We now look forward to not only buying a new vehicle but also having general maintenance and service work done. The service department treats myself and my wife with a great deal of respect no matter what our concerns are ... they are patient with us over minor issues and always follow up to make sure our needs have been met. Let's get back to Linda ... We always look forward to seeing Linda when we bring a car in for maintenance ... she always asks us about our vehicles and our service and, although, we have never had any issues we are confident that Linda would do what she could to resolve any problems that would arise. When people ask us about our Passat or our Routan we always tell them we like the vehicles but we buy them because of the service we get from the salesperson and the dealership. A very satisfied owner(s) Roger and Vicki More
Linda was extremely helpful and friendly. She made me feel welcome and informed. I felt like she worked very hard to help keep me informed of what was going on. Additionally, the customer service while w feel welcome and informed. I felt like she worked very hard to help keep me informed of what was going on. Additionally, the customer service while we waited was exceptional; the juice and cookies were a nice snack while I waited! More
About a year and a half ago my wife and I test drove several new Volkswagens and enjoyed Jared Frantz so much we returned to look for him again. Once again we found him to be very professional and test several new Volkswagens and enjoyed Jared Frantz so much we returned to look for him again. Once again we found him to be very professional and test drove several more new Volkswagens. He was the reason we leased our 2013 Beetle from Burnsville Volkswagen. More
I had been in the market for a "new" used car for a couple of months and had done extensive research on my own. I visited and/or had e-mail or telephone contact with seven different dealerships for a couple of months and had done extensive research on my own. I visited and/or had e-mail or telephone contact with seven different dealerships and looked at/test drove quite a few makes and models I was considering. When I finally found the 2012 Volkswagen Golf at Luther Burnsville Volkswagen I thought I might like, I was lucky to find myself working with Jared Frantz. Jared was far and away the most knowledgeable and personable salesperson I dealt with throughout my car search ordeal. He knew absolutely everything about the VW Golf I was interested in and answered every question I had, including some I didn't know I had! He even allowed me to drive the car home before I made the decision to buy so I could determine if my arthritic dog could negotiate getting into and out of the car. Jared made himself available to answer any and all questions to ensure that I felt comfortable with my decision. It was a great pleasure working with him. On the day I actually bought the car, Jacque Gadient whisked me through the necessary paperwork in no time flat. She was cheerful and professional and made the business end of things simple and straightforward. I would not hesitate to recommend this dealership to a friend. More
We purchased two cars from Linda at Burnsville VW in less than a year. Linda has great customer service and is wonderful to work with. I would recommend her to anyone looking for a pleasant, easy buying expe than a year. Linda has great customer service and is wonderful to work with. I would recommend her to anyone looking for a pleasant, easy buying experience. More
Jared showed great knowledge of the VW line and listened well to the criteria we were looking for in a new car. He was responsive, friendly, and followed up well after the sale. He also respected our time well to the criteria we were looking for in a new car. He was responsive, friendly, and followed up well after the sale. He also respected our time well to make the experience great. Jared worked hard while we were with him and kept us informed on who and how long it would take to complete the sale. Overall, probably the best car shopping experience we have had! More
My husband and I have been coming to Bursville VW for years now. We have always been treated like one of the family! Just last night we traded in one vehicle for another. Linda was so patient and kind w years now. We have always been treated like one of the family! Just last night we traded in one vehicle for another. Linda was so patient and kind with us throughout the entire sale. She treated us with respect and after visiting with us, found us the perfect vehicle for our needs. My husband and I really feel comfortable buying from Burnsville VW for one reason, they are truthfully the nicest staff we have found. If you are looking for new or used, try them first! Go talk to Linda and enjoy the experience!! More