
Luther Burnsville Volkswagen
Burnsville, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Grant Cox gave me good information what the car was able. To the point and good explanation of features. He didn't push, which I hate, just was there to help me make my choice. After the visit I called a fe To the point and good explanation of features. He didn't push, which I hate, just was there to help me make my choice. After the visit I called a few days later to make the deal. Again he gave me all information needed. I just relocated to the USA and this was my first car purchased here. He gave me the necessary help to find an insurance company and the information bout how to proceed in registering mynew car and get the license plates. When I picked up my car, he was helpful and introduced me to Tom Walsh, who would do the paper work. Tom was friendly but did not explain much aboutthe paper work. He needed a lot of signatures, for me it was not Always clear what the papers were meant for, so I did ask, but he could have explained, especially since I'm not used to US manners. Anyway, Im now th of a Volkswagen Tiguan and it behaves exactly as Grant told me 24 miles per liter on the highway! More
Linda was so easy to work with. She made buying my new passat the best experience I have ever had. I would recommend her to all my friends and family if they were going to buy a new or used car. She makes passat the best experience I have ever had. I would recommend her to all my friends and family if they were going to buy a new or used car. She makes you feel so relaxed and no worries about price. She got the best deal for me and got a great price for my trade in. Sandie Fuller is my go to person at Burnsville VW. She always puts the customer first! She knows her cars and only fixes what really needs to be repaired.The customer service at Burnsville VW is the best I have ever dealt with, ever! I never have to think twice when I drive my car in there, they take care of you from the minute you drive in to the beautiful garage till you leave, happy!! Thanks for the great experience!! Deb Howard More
Just a quick thank you to both Sandie Fuller and Mark McQuire (sorry about the spelling Mark) in your service department. Together Sandie & Mark have gone well beyond their duties to ensure my truck is w McQuire (sorry about the spelling Mark) in your service department. Together Sandie & Mark have gone well beyond their duties to ensure my truck is well serviced. Not once - but on several occaisions now. Thank you again. More
My name is Faysel Ali. On Friday Oct,4th I came in to purchase new 2014 Jetta GLI but it was late in the day so I was told to come back on Monday October 7th. I was welcomed by Mike B. And Luke both whom purchase new 2014 Jetta GLI but it was late in the day so I was told to come back on Monday October 7th. I was welcomed by Mike B. And Luke both whom were professional and friendly but it was over shadowed by how I was treated by Tom in finance department. This man was not friendly let alone being professional in terms of showing respect to a potential buyer. He made me feel I was in a wrong place than previous day. He did not want to give me options. I am very disappointed by the luck of interest this man showed in doing his job to help me get a new car. I still love VW. BUT AFTER THAT EXPERIENCE I WENT STRAIGHT TO TOYOTA AND GOT A 2014 COROLLA S MODEL. More
Linda was FANTASTIC !! By the time I drove my VW EOS off the lot, I knew what each button did, what each switch did, how the accessories worked ! She even set up my Bluetooth ! Linda spent a lot of time goi the lot, I knew what each button did, what each switch did, how the accessories worked ! She even set up my Bluetooth ! Linda spent a lot of time going over everything to make sure I knew how to feel comfortable in my new car. From the trunk all the way to the headlights! When one of the accessories wasn't working to full potential, she even had me drive into the service area to be looked at, and set up a service appointment so I could get it fixed! I think she actually spent more time with me going over everything AFTER the sale, then before! I had a wonderful experience with the dealer with the sales, financing & service departments. I would highly recommend LInda and the Luther Burnsville family for anyone purchasing a vehicle, new or used! More
Amazing fast friendly service as always. I love the personal attention to me and my car and the reminders. Service department is always quick and professional. Highly recommended! personal attention to me and my car and the reminders. Service department is always quick and professional. Highly recommended! More
I went in for a new headlight for my 2009 CC and John convinced me to buy a new 2013 CC. I didn't have to pay for the headlight, but got a nice trade in alowance instead. John was super helpful and nic convinced me to buy a new 2013 CC. I didn't have to pay for the headlight, but got a nice trade in alowance instead. John was super helpful and nice to work with, making this the best experience I have ever had buying a new car. John is very well versed in all aspects of the products and services. He helped me understand how everything worked. He was in control of everything. Today he called to see if I had any questions and answered a couple for me. He is an expert and puts the customer at ease. The dealership is new and super clean. State of the art, and brightly lit. Very comfortable with free beverages and big screen TV's. This is my 5th new Volkswagen from this dealership. I've been going here for nearly 30 years. There have been massive improvements but they have always been better that the others I have experience with. More
Great attention to detail and personalized attentive service. Best sales and service prices in the area for this vehicle make. Staff is uberfriendly and professional, If you're looking to buy a VW, ths service. Best sales and service prices in the area for this vehicle make. Staff is uberfriendly and professional, If you're looking to buy a VW, ths is the place to go! More
Steve was very helpful and really listened to our needs. We were very clear with our expectations, and he met them without reservation. I highly recommend Steve to any customers looking for a new or used Vo We were very clear with our expectations, and he met them without reservation. I highly recommend Steve to any customers looking for a new or used Volkswagon. More
We are now into double digits in the number of Volkswagens we have leased or purchased from Burnsville Volkswagen. Leasing a car from Linda Radue couldn't be more of a pleasure. She knows Volkswa Volkswagens we have leased or purchased from Burnsville Volkswagen. Leasing a car from Linda Radue couldn't be more of a pleasure. She knows Volkswagens and is extremely helpful in making sure you get the car that is right for you. The process goes smoothly from selection through paperwork and on to final delivery. Ask for Linda and you will not be dissappointed. More