Luther Burnsville Volkswagen

We enjoyed working with Linda Radue, both via email and in person. She has a lot of energy and seems to like what she does. in person. She has a lot of energy and seems to like what she does. More

I had a very good experience purchasing a new car from Burnsville Volkswagen. The process began when I requested a quote online, within fifteen minutes I received a phone call from Mike Barcalow, and set Burnsville Volkswagen. The process began when I requested a quote online, within fifteen minutes I received a phone call from Mike Barcalow, and set up an appointment to meet a sales representative the next day. I worked with Grant Cox, he was very friendly and knowledgeable about all the different models and the features specific to each one. He did not rush me to make a decision. He sent me home with all the information I needed and gave me time to think about the different models, get insurance quotes, and figure out which car was perfect for me. Tim Wilkins worked with me on my trade in. He took my vehicle for a very short test drive, maybe one block, and did a quick walk around of the vehicle. After a short time he came back with a very reasonable price near market value of my vehicle. After a couple days of looking over the numbers I decided on the car that was perfect for me and was ready to make a deal. I found the same car I wanted at a different dealership near my location. I had received a better price on the new car and they offered me more for my trade in, but the new car sales manager at this other dealership was very pushy and tried to force me into making a deal. The facilities were much older and not as clean, had very poor lighting, the show room was very crammed, and they had far less of an inventory. I called Grant after my bad experience at the other dealership and told him about the better price I was offered. He assured me that I should come in and let them try to regain my business. Tim and Grant beat the price of their competitor and gave me even more for my trade in, which made me very happy. I made the deal instantly. It was close to closing time, but they stayed late to get me in my new car that night. While the paperwork was being drawn out Grant gave me a tour of the facilities, introduced me to the service manager, and set up my phone to work on the cars bluetooth and premium sound system. A couple days after I purchased the vehicle Grant followed up to make sure I was pleased with my new car and offered to answer any questions I may have. Over all from start to finish this was by far my best experience purchasing a vehicle. I would highly recommend this dealership to everyone. My only complaint is that the detailing of the car was rushed, but with all due respect I purchased the car just before closing time and kept the staff late. More

I wasn't planning on trading in my 2009 Beetle that day, but I was to get a new brake light bulb installed and when I got the estimate on my trade in for the sign and drive event, well it was an offer day, but I was to get a new brake light bulb installed and when I got the estimate on my trade in for the sign and drive event, well it was an offer I just couldn't refuse. Kay and Tim are just a joy to work with, they answered every one of my questions and I walked away with a car that is a perfect fit for my needs. More

I had a great experience. Everyone was knowledgeable and friendly. Everything went smoothly. Adam was wonderful. I bought a car there many years ago. They had the model and color I was looking for. friendly. Everything went smoothly. Adam was wonderful. I bought a car there many years ago. They had the model and color I was looking for. More

Linda & Jay were very helpful in our search for a new car. Linda went well out of the way to make the best car buying experiences we have had. Everyone at the dealership was friendly, helpful and worke car. Linda went well out of the way to make the best car buying experiences we have had. Everyone at the dealership was friendly, helpful and worked with us in trading our previous volkswagen. We would highly recommend this dealership and Linda as a salesperson. More

Jared came in on his day off to work with my schedule. He was courteous and very helpful in our passat purchase. The entire process was easy. Highly recommended. was courteous and very helpful in our passat purchase. The entire process was easy. Highly recommended. More

It was my first time buying a car and I loved every minute of it! Jared was honest and had all the information laid out for us! He even stayed after hours to make sure we were takin care of! Wonderful minute of it! Jared was honest and had all the information laid out for us! He even stayed after hours to make sure we were takin care of! Wonderful service, wonderful dealership! More

LINDA IS JUST AMAZING,GREAT CUSTOMER SERVICE OVERALL EXPERIENCE WAS GREAT , NEXT TIME WE BUY A CAR LINDA WILL BE OUR NUMBER ONE OPTION.EXCELLENT EXPERIENCE WAS GREAT , NEXT TIME WE BUY A CAR LINDA WILL BE OUR NUMBER ONE OPTION.EXCELLENT More

I brought my son in to find his first car. I had worked with Linda Radue before when I purchased a new vehicle, she was very helpful then as she was this time with my son and we were able to find a car and with Linda Radue before when I purchased a new vehicle, she was very helpful then as she was this time with my son and we were able to find a car and get him on the road quickly!! More

Very accomodating and friendly staff....service and sales!!! this is the second burnsville vw vehicle for us and we have recommended you to at least 5 other people who have since purchased a vehicle fr sales!!! this is the second burnsville vw vehicle for us and we have recommended you to at least 5 other people who have since purchased a vehicle from you and are also very happy with the service and experience you have provided them with. You treat us like we are your only customer every time we walk thru the door. Ann Shirley was extremely accomodating and thorough, she was not happy until we were...excellent person to work with!!!! Linda Radue was very kind and provided a excellent buying experience....she was kind and understanding through the entire process burnsville vw is a breath of fresh air in the vehicle buying/selling/repairing world!!!! More