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Luther Burnsville Volkswagen

Burnsville, MN

4.9
2,544 Reviews
Thank You for considering Luther Burnsville Volkswagen. Our Dealership has been in Burnsville for over 35 years. We are a multiple Volkswagen Wolfsburg Awarded Dealer, and strive to create an environment that makes you feel at ease with your automotive purchasing, service, and parts needs. Our ultimate goal is to make this the best buying experience ever! We continue to be #1 in Customer Satisfaction in the state, and will truly make your trip here one you won't soon forget. Come Shop at our Brand New, State of the Art Volkswagen Facility, and you'll soon see why it’s different here.
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14550 Buck Hill Road

Burnsville, MN

55306

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Showing 2,544 reviews

February 06, 2025

Had a really good experience working with Garrett and Vladimir. Very personal service and would recommend to friends. More

by janelsharma
Recommend Dealer
Yes
Employees Worked With
Vladimir Mounkine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Ka Xiong is wonderful to work with. She helped me purchase a 2024 Volkswagen Tiguan. I was pretty indecisive and she was SO patient. Answering my questions...explaining the different More

by Stefflas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ka Xiong
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

We had the best experience working with Garrett Devine at Burnsville VW. He was hands down the most professional, trustworthy and knowledgeable salesperson we’ve ever worked with. Car shopping can be stressf More

by Kayla Kubitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Plasent professional good people I had a good experience at the time of my SUVpurchase Thank you for your help and your professionalism. Attila Papp More

by Attilapapp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Klingson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Garrett Devine was instrumental in helping my wife and me decide on purchasing the new VW Atlas 2025 Peak Edition. He thoroughly explained the car's features, the overall cost, and the warranty details. Garr More

by Dawit Dejene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Chris and Megan wee both amazing though out the whole car buying process. They gave thorough explanations for things and were very helpful. I appreciated their honesty and the accommodations they provided. More

by Ayeflor8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Klingson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Chris Kaiser and Craig Luedke helped me with the purchase of a 2023 Nissan Ariya. Customer service was excellent as well as the price. Thank you! Tim O. from St. Paul. More

by ophelan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Luedke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Avoid This Dealership! I had a very disappointing experience at this dealership. I received an offer that was $10,000 less for my trade-in compared to three other dealer More

by suziegeorge1331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Kaiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Luther Burnsville Volkswagen responded

Thanks for sharing your feedback. Though our offer on your trade was in line with third party book values, we totally understand the frustration of taking the time to visit the Jeep dealer you bought your car from to get a higher amount. I do want to offer support to my staff that assisted on your transaction. We did review the phone call you had with our sales team after the approval was obtained. An offer was made to take a deposit on the car, but you shared with us you had another vehicle on our lot you wanted to compare it to before you committed. For the fairness of all customers and salespeople, it is our policy that all vehicles are available for sale until a deposit is placed. It is frustrating when your desired car is sold so close to making the final decision, I'm sorry the timing worked out as such. I hope the additional discount that was provided on the vehicle you did purchase helped fit it within your budget. I understand you made an offer to alter or remove any negative online reviews you posted if we were to discount the vehicle substantially further. We do not operate in that manner. Though we did not meet your expectations, I do you hope you enjoy your new vehicle, and appreciate your purchasing with us.

January 06, 2025

Everyone at this dealership were super helpful and nice. Vladmir, Craig and Megan were all great to work with. More

by joanabbe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Luedke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Mounkine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Megan and Christopher were very helpful and made the process of buying a car (which i normally hate) a pretty great experience. :) More

by wild1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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