Luther Brookdale Volkswagen - Service Center

From arrival through service to departure the staff made me feel welcome, set both expected and hopeful timelines, and made clear how well service had gone. They also took stock of the car and my future dr me feel welcome, set both expected and hopeful timelines, and made clear how well service had gone. They also took stock of the car and my future driving plans, advising me on what needed to be done, what could wait, and how to combine service visits for both time and cost savings. You can't get that kind of service from a chain store service center. More

Came in with no appointment with a dying battery. They took me right in and did a thorough job with the OEM battery, computer reset, vehicle inspection and car wash! They took me right in and did a thorough job with the OEM battery, computer reset, vehicle inspection and car wash! More

Luther Brookdale Volkswagen always provides solid, helpful service whenever my car needs maintenance or I have car questions. helpful service whenever my car needs maintenance or I have car questions. More

Great service and completed early. Excellent communication. The service technician sent a video of the brakes and tires with an excellent explanation. Excellent communication. The service technician sent a video of the brakes and tires with an excellent explanation. More

I was able to get my vehicle in and fixed up the day I called, I dropped it off and it was funny end of day. called, I dropped it off and it was funny end of day. More

Worked with Elijah on multiple occasions now. He goes out of his way to get you answers to all your questions. Resourceful and honest. Everything a customer looks for when it comes to your vehicl He goes out of his way to get you answers to all your questions. Resourceful and honest. Everything a customer looks for when it comes to your vehicle needs. More

It was great that they fixed the problem they created at no charge to me. no charge to me. More

Love the pick up and delivery of the car, best service option ever. Will use that again. option ever. Will use that again. More

Always professional, take time to listen, handled my warranty repairs, get me in even when busy, good communication good work warranty repairs, get me in even when busy, good communication good work More

Boun did a fabulous job and is a great communicator! All the service work was done well. All the service work was done well. More