Luther Brookdale Volkswagen - Service Center

You truly can not get a better team. Everyone is very nice and caring. I would trust them with my whole families vehicles. ⭐️⭐️⭐️⭐️⭐️! Everyone is very nice and caring. I would trust them with my whole families vehicles. ⭐️⭐️⭐️⭐️⭐️! More

I was treated so well when I had an issue with my Passat just a couple days after I bought a car. They brought me to work after dropping my vehicle off and brought a rental car to my work for me before I go just a couple days after I bought a car. They brought me to work after dropping my vehicle off and brought a rental car to my work for me before I got off. They were able to get me in within one week. Fixed it and I got to drive it away again. Truly awesome experience. More

Advisor was very helpful, store was clean. Todd the GM greeted me once we got to the lounge. Todd the GM greeted me once we got to the lounge. More

In for a recall, was in and out in less than an hour, very friendly service. very friendly service. More

Tyler took exceptionally great care of me-I couldn't be happier with the exceptional service Tyler provided me with! He took care of me from start to finish & was extremely communicative & helpful. He was happier with the exceptional service Tyler provided me with! He took care of me from start to finish & was extremely communicative & helpful. He was professional, personable, friendly & knowledgeable. I had a very bad taste in my mouth from a few years ago when I brought in my 2002 Jetta. The Service tech at that time was insulting, condescending & extremely rude. Additionally, Not all of my requests got fixed! It was a very simple thing. Subsequently, I didn't come back, until now. I'm very pleased that I did. Tyler has won my business back to Brookdale VW. BRAVO! I came in with my loaner car & Brad was very helpful- the new dash design had me confused & we had a good laugh about it- Great guy also! I am a VW enthusiast & will continue to purchase these vehicles- I will now consider purchasing from this dealership, provided Tyler is still with you when that time comes. More

Service was good. Provided accurate inspection and on time service. We’ll continue to go there. Provided accurate inspection and on time service. We’ll continue to go there. More

Brad was excellent. Service was completed sooner than expected. Appreciate the option to break payment for service into monthly payments. Will be back for regular car u Service was completed sooner than expected. Appreciate the option to break payment for service into monthly payments. Will be back for regular car upkeep. More

Always professional and friendly. Work done is always excellent. The facilities are clean comfortable and well appointed. Everyone seems to their jobs. Work done is always excellent. The facilities are clean comfortable and well appointed. Everyone seems to their jobs. More

Very good service. They took the time to answer questions and get us the best deal. They took the time to answer questions and get us the best deal. More

The dealership goes the extra mile to make sure that any and all issues have been resolved before returning the vehicle. and all issues have been resolved before returning the vehicle. More