Luther Brookdale Volkswagen - Service Center

Jason D is the best! He really made everything work out for me in an amazing way! He always knows his stuff and coordinates everything perfectly! I am so grateful He really made everything work out for me in an amazing way! He always knows his stuff and coordinates everything perfectly! I am so grateful for him!! More

Nick was very thorough and explained about the details of my visit perfectly. Very satisfied. my visit perfectly. Very satisfied. More

Service was fast. Checked me in quick and I was on my way in the time the tech said. Checked me in quick and I was on my way in the time the tech said. More

I’m very happy with the service! All staff are very nice and very helpful. All staff are very nice and very helpful. More

Hannah was great and the service at Luther Brookdale VW was great! I’d highly recommend them was great! I’d highly recommend them More

My service advisor was friendly, helpful, and kept me updated when there was a delay. The maintenance checkup seemed thorough. updated when there was a delay. The maintenance checkup seemed thorough. More

Service staff are some of the things were not completed . I did not want to get some of the 30K servicing during the visit due to time constraint. They never filled the washer fluids/ did not get some of the I did not want to get some of the 30K servicing during the visit due to time constraint. They never filled the washer fluids/ did not get some of the checks done as I requested when I walked in. Lots of attitude from the staff as I didnt want to spend extra amount this time- not sure if they are incentivised to sell services. We have 4 VW and will go to St louis park location next time. My wife did ask to speak to a servicing manager and she did not get much help as she was told manager was not in and didnt want to get a true feed back. More

Quick and friendly. They made sure I knew what they were going to do and how long it may take. Great customer service! They made sure I knew what they were going to do and how long it may take. Great customer service! More

The staff are knowledgeable and friendly at the Brookdale Luther Volkswagen Dealership in Brooklyn Center Luther Volkswagen Dealership in Brooklyn Center More

Being a woman- going to a dealership is always quite intimidating, and not knowing if I'm being told the correct information, but after talking with Sean Doonan, the service manager- I had complete trus intimidating, and not knowing if I'm being told the correct information, but after talking with Sean Doonan, the service manager- I had complete trust in everything! He really made the difference! More