Luther Brookdale Volkswagen - Service Center

Excellent customer service he really took his time inspecting my vehicle and I loved the video inspection as well. inspecting my vehicle and I loved the video inspection as well. More

The service was fine. I just didn't expect it to take so long - 2+ hours. I just didn't expect it to take so long - 2+ hours. More

The team was great to with with! Upfront and did everything they could to get us in the car we wanted and had great service throughout the process, wonderful people! Would definitely Upfront and did everything they could to get us in the car we wanted and had great service throughout the process, wonderful people! Would definitely recommend working with the team at Luther Brookdale Volkswagen! More

It was courteous and rather quick. Everyone was professional and accommodating. The service was excellent Everyone was professional and accommodating. The service was excellent More

I was treated with respect and like I was important. I was given a ride home and they dropped my repaired car to my house. My only concern is that there isn't many people qualified to work on an EV so I was given a ride home and they dropped my repaired car to my house. My only concern is that there isn't many people qualified to work on an EV so it takes so long to have it repaired. More

Punctual, pros, what else is there to say for the darned survey and the real. survey and the real. More

The salesman was very knowledgeable and a delight to work with. Everyone I worked with appeared very professional. with. Everyone I worked with appeared very professional. More

I love taking my 2012 GTI here for service. However recently I got new tires, but had to return as they were out of balance, and they forgot to clear the service now light, and add the sticker However recently I got new tires, but had to return as they were out of balance, and they forgot to clear the service now light, and add the sticker to the windshield. Minor hiccup but still a pain in the xxx. More

I was welcomed right away into their little VW world. Very organized & welcoming, flexible with scheduling Very organized & welcoming, flexible with scheduling More

Took two weeks to get an service appointment. Today is the 8th day since my appointment date and they still haven't got the car into the shop. Unbelievably poor scheduling / shop operations manag Today is the 8th day since my appointment date and they still haven't got the car into the shop. Unbelievably poor scheduling / shop operations management. Makes me think the quality of workmanship will be highly questionable if their shop is scheduled this poorly. More