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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,513 Reviews

2,513 Reviews of Luther Brookdale Volkswagen - Service Center

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December 27, 2024

brilliant place for V. W service, parts and even purchase with deals going on. Get your new V.W for 0% interest (for well qualified individuals) More

by Ray T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

All the employee's at Luther Brookdale VW went out of their way to make sure I was greeted and taken care of on my service visit. Very clean and professional service department. More

by buddyabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Brookdale got me in earlier than expected. Diagnosed the problem and fixed it quickly. Communication throughout the process was top notch. Thank You! More

by Steve R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Did not have an appointment but still managed to fix my car the same day. Tyler Glatting was very nice and helpful. Thank you so much! More

by VERANDREWMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Adrien was really fun to work with! He has a great personality. He is out-going, funny, and kind. Adrien made me feel like I was car shopping with a friend. He showed me car options More

by Laura Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Deyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

I found the service at Luther Brookdale Volkswagen amazing. I set up an appointment and was given a free ride home. I was given a video of the total car inspection and the broken part that needed repl More

by bigsurf33@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Customer rep was the best. He was so helpful and made sure all my concerns were handled. More

by LoulouH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Thanks all for getting the jet pump replaced in my GTI quickly, I appreciate it. More

by tnitti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

The process was smooth, people knew their jobs and did them well. I appreciated a ride home as I had no transportaion when they needed to keep my car overnight More

by mapenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Great service. Appreciate how everything is explained in detail before the work is done. Attention to details is hallmark of this organization. More

by JERRYBULISCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver: Taylor?